Hello,

in our environment we need to monitor SOA events from DataPower.

The DataPower is configured with 6 appliances called DPNET1, DPNET2, DPNET3, DPJAVA1, DPJAVA2 and DPJAVA3.

We configured 3 applianecs for now, such as DPJAVA1, DPJAVA2 and DPNET1: the first one is doing well without errors, but the other two's got us errors if we consult the log file "KD4.8....DataPower.operations.log".

The error are the following:

2023-07-27 17:20:35.799+02:00 [DP-DC-Trxn-Pull-Thread: Device:DPNET1:ITMDPAllDomains:DPNET1:-828810860: 1] KD4DP0008E A communication error occurred while sending by the data collector of a request to DataPower equipment: DPNET1 using user ID: itcam. Detailed error message: Circuit Breaker Triggered - Failed 1 time(s), retrying in 10 seconds

2023-07-27 17:21:35.017+02:00 [DP-DC-Session-Thread: Device:DPJAVA2:ITMDPAllDomains:DPJAVA2:287879772] KD4DP0008E A communication error occurred while sending by data collector of a request to DataPower equipment: DPJAVA2 using user ID: itcam. Detailed error message: Circuit Breaker Triggered - Failed 14 time(s), retrying in 60 seconds.
2023-07-27 17:21:35.017+02:00 [DP-DC-Session-Thread: Device:DPJAVA2:ITMDPAllDomains:DPJAVA2:287879772] KD4DP0004E The data collector was unable to get a domain list for the DataPower equipment: DPJAVA2 using user ID: itcam. Detailed error message: class java.net.ConnectException Connection timed out: connect

Could you help me to understand how to risolve the issue?

Regards