hi everyone,
I have a problem when installing CP4I, the status is stuck at "The ZenService status is [Running reconciliation]." and then the following information appears "Waiting for Zen to install. This can take up to 30 minutes, please wait. The ZenService object in the [02-cp4if] namespace is being fulfilled. The ZenService status is [All items completed Time out of waiting for auth-pdp, auth-pap, oidcclient-watcher deployment in ibm-common-services namespace to be ready at 2023-07-07_16:21:24. unknown playbook failure]."
how to resolve it ?
Following are the additional details of the environment that I use :
Cloud Pak Name and Version # CP4I : 2023.2.1
OpenShift Cluster Version # OCP 4.12.21
Common Services Platform # ibm-common-service-operator.v3.23.4, IBM Cloud Pak foundational services 3.23.4
ClusterID # 41a9eb3d-572b-464b-b5bc-82342379f102
Architecture # x86_64
Platform # VMware
![](https://dw1.s81c.com//IMWUC/MessageImages/1bfa3445c155488e93bb1e1487068ef9.png)
Thank you in advance :D
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Moh. Arif Jauhari
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