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  • 1.  APIC DP Token consume issue

    Posted Wed October 05, 2022 09:47 AM
    Hi Folks, 

    We have an issue while using given tokens from the Native OAuth module on the below environments.

    APIC -> 2018.X
    DP -> Firmware:IDG.2018.4.1.17 - Build:334278

    There is three data power as DP1, DP2, and DP3. The issue looks like a sync problem. The issue was tested via JMeter with the below cases. The test cases simply take a token from OAuth API and try to consume it via an API on any GET operation.

    Token was taken from DP1, API was called on DP1 : That test is passed.
    Token was taken from DP2, API was called on DP2 : That test is passed.
    Token was taken from DP3, API was called on DP3 : That test is passed.
    Token was taken from DP1, API was called on DP2 : That test is faild.
    Token was taken from DP1, API was called on DP3 : That test is passed.
    Token was taken from DP2, API was called on DP1 : That test is faild.
    Token was taken from DP2, API was called on DP3 : That test is faild.
    Token was taken from DP3, API was called on DP1 : That test is passed.
    Token was taken from DP3, API was called on DP2 : That test is faild.

    All DP System logs look fine, Kindly need your help to could trace and solve the issue.

    Regards.

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    Burak Gorener
    ist
    +90262646 50 11
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  • 2.  RE: APIC DP Token consume issue

    Posted Mon October 10, 2022 02:54 PM
    Thank you for posting your question. I would suggest running your test with the flag and reviewing the results for greater details then just success/failure
    "APIm-Debug: true"  (see https://www.ibm.com/docs/en/api-connect/2018.x?topic=connect-troubleshooting-oauth#oauth_troubleshoot__oauthdebug).

    There are many different points that could be at issue and I would suggest if the above debug logging doesn't provide any insight to look at opening up a support ticket but first collecting the OAuth MustGather to speed up the process: https://www.ibm.com/support/pages/mustgather-oauth-problems-ibm-api-connect





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    Dan Temkin
    Product Management - IBM API Connect
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    Original Message


  • 3.  RE: APIC DP Token consume issue

    Posted Tue October 11, 2022 10:13 AM
    Please provide which gateway type you use and whether the token management system is enabled.  The above is remarkable seems like token management is enabled

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    Shiu Poon
    Senior Technical Staff Member - Security/Integration
    IBM
    San Jose CA
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    Original Message


  • 4.  RE: APIC DP Token consume issue

    Posted Wed May 03, 2023 03:54 PM

    We fixed that issue by decreasing the NTP check time from 15 minutes to 5 minutes.



    ------------------------------
    Burak gorener
    ist
    +90262646 50 11
    ------------------------------

    Original Message