API Connect

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  • 1.  API Connect on AWS Marketplace - Timeout After 15 secods

    Posted Mon September 12, 2022 09:59 AM
    Hello,

    There is a behavior I noticed for requests that last longer than 15 seconds.
    API Connect is throwing a 504 Gateway Timeout Error.
    I am using API Connect as a proxy to call ACE services. Timeout is much higher on both the invoke node setting in API Connect and the HTTP Input setting in ACE.

    However, I am getting 504 Timeout after 15 seconds.

    Any Idea how could I change this limit? Is it related to the API Connect gateway itself or is a hard limit from AWS?


    Regards,
    Chris

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    Cristi Savin
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  • 2.  RE: API Connect on AWS Marketplace - Timeout After 15 secods

    Posted Mon September 12, 2022 02:50 PM

    Hi Chris, 

    Thanks for raising this with us - this turned out to be an accidental limitation that should no longer apply on the Enterprise plan which supports calls up to a timeout of 120 seconds.  

    Many thanks

    Ricky Moorhouse



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    Ricky Moorhouse
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  • 3.  RE: API Connect on AWS Marketplace - Timeout After 15 secods

    Posted Wed September 14, 2022 02:26 AM
    Hello,


    Yep, indeed that was the issue.
    Thanks for your repply.


    Regards,
    Chris

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    Cristi Savin
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  • 4.  RE: API Connect on AWS Marketplace - Timeout After 15 secods

    Posted Tue September 13, 2022 09:48 AM
    hi ,

    Even i am facing the 504 gateway timeout error while calling the client API's, is this the error from client side server or can anything be done from our end to resolve the issue

    Regards,
    Srajana

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    Srajana .
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