Hi Team
I am looking for guidance to resolve below issue.
We have configured Data Power API Gateway for multiple peering object on gateway services external to Kubernetes. When we tried to register a Gateway service in Cloud Manager, we are getting below error.(APIC version 10.0.4.0)
System Log1:09:49 AM apic-gw-service debug 288 0x80e0084c apic-gw-service (default): utils:RestTranslator: Message to be sent in response to APIM: Unable to perform initial registration for API Management. Error: Error: connect ETIMEDOUT 192.168.72.11:443
1:09:49 AM apic-gw-service error 288 0x88e00127 apic-gw-service (default): Stack trace for previous error: at new RequestError (/root/gateway-director/node_modules/request-promise-core/lib/errors.js:14:15) at Request.plumbing.callback (/root/gateway-director/node_modules/request-promise-core/lib/plumbing.js:87:29) at Request.RP$callback [as _callback] (/root/gateway-director/node_modules/request-promise-core/lib/plumbing.js:46:31) at self.callback (/root/gateway-director/node_modules/request/request.js:185:22) at Request.emit (events.js:400:28) at Request.onRequestError (/root/gateway-director/node_modules/request/request.js:881:8) at ClientRequest.emit (events.js:400:28) at TLSSocket.socketErrorListener (_http_client.js:475:9) at TLSSocket.emit (events.js:400:28) at emitErrorNT (internal/streams/destroy.js:106:8) at emitErrorCloseNT (internal/streams/destroy.js:74:3) at processTicksAndRejections (internal/process/task_queues.js:82:21)
1:09:49 AM apic-gw-service error 288 0x88e000b3 apic-gw-service (default): Unable to perform initial registration for API Management. Error: RequestError: Error: connect ETIMEDOUT 192.168.72.11:443
1:09:49 AM apic-gw-service debug 288 0x80e0084c apic-gw-service (default): routes:management-interface:providers:apim:APIMController: A registration event initiated by X-Request-Id: 23a059eeec8de861808c097cfcfb45dd failed to process.
1:09:49 AM apic-gw-service debug 288 0x80e0084c apic-gw-service (default): lib:management:apim:APIMManager: Removed EXCLUSIVE registration lock: 2803701897-Landlord-apiconnect-pr-apic-dpgw1.nsb.local:ee7cc11f-657c-4050-b408-046747b9b38c:1663909726248:APIManager(register)
1:09:49 AM apic-gw-service debug 288 0x80e0084c apic-gw-service (default): lib:Flags: Releasing the registration lock: 2803701897-Landlord-apiconnect-pr-apic-dpgw1.nsb.local:ee7cc11f-657c-4050-b408-046747b9b38c:1663909726248:APIManager(register).
1:09:49 AM apic-gw-service debug 288 0x80e0084c apic-gw-service (default): lib:management:apim:APIMManager: Failed to register APIM instance with Gateway Service.
1:09:49 AM apic-gw-service error 288 0x88e00127 apic-gw-service (default): Stack trace for previous error: at new RequestError (/root/gateway-director/node_modules/request-promise-core/lib/errors.js:14:15) at Request.plumbing.callback (/root/gateway-director/node_modules/request-promise-core/lib/plumbing.js:87:29) at Request.RP$callback [as _callback] (/root/gateway-director/node_modules/request-promise-core/lib/plumbing.js:46:31) at self.callback (/root/gateway-director/node_modules/request/request.js:185:22) at Request.emit (events.js:400:28) at Request.onRequestError (/root/gateway-director/node_modules/request/request.js:881:8) at ClientRequest.emit (events.js:400:28) at TLSSocket.socketErrorListener (_http_client.js:475:9) at TLSSocket.emit (events.js:400:28) at emitErrorNT (internal/streams/destroy.js:106:8) at emitErrorCloseNT (internal/streams/destroy.js:74:3) at processTicksAndRejections (internal/process/task_queues.js:82:21)
1:09:49 AM apic-gw-service error 288 0x88e001ff apic-gw-service (default): Unable to get webhook subscription at
https://platform-api.pr-apic-mgr.nsb.local/api/cloud/webhooks. Error: RequestError: Error: connect ETIMEDOUT 192.168.72.11:443
1:08:46 AM apic-gw-service information 288 0x88e0007a apic-gw-service (default): Registering cloud webhook:
https://platform-api.pr-apic-mgr.nsb.local/api/cloud/webhooks1:08:46 AM apic-gw-service debug 288 0x80e0084c apic-gw-service (default): utils:persistence:lib:RedisClientWrapper: Selecting from table name: backwardscompat
1:08:46 AM apic-gw-service debug 288 0x80e0084c apic-gw-service (default): lib:management:apim:APIMManager: Storing access_token for catalogId (cloud) with maxAge 25200000ms
1:08:46 AM apic-gw-service debug 288 0x80e0084c apic-gw-service (default): lib:management:apim:APIMManager: APIm expires_in set to: 28800
1:08:46 AM apic-gw-service debug 288 0x80e0084c apic-gw-service (default): lib:management:apim:APIMManager: Unable to find access_token in cache for catalogId: cloud
1:08:46 AM apic-gw-service debug 288 0x80e0084c apic-gw-service (default): lib:management:apim:APIMManager: Forcing a new access_token for catalogId: cloud
1:08:46 AM apic-gw-service debug 288 0x80e0084c apic-gw-service (default): lib:management:apim:APIMManager: getAccessTokenFromCache - catalogId: cloud webhookId: undefined platformAPIEndpoint:
https://platform-api.pr-apic-mgr.nsb.local1:08:46 AM apic-gw-service debug 288 0x80e0084c apic-gw-service (default): utils:persistence:lib:RedisClientWrapper: no records found
1:08:46 AM apic-gw-service debug 288 0x80e0084c apic-gw-service (default): utils:persistence:lib:RedisClientWrapper: Selecting from table name: config
1:08:46 AM apic-gw-service information 288 0x88e00285 apic-gw-service (default): This peer has the oldest software version in the peer group, setting compatibility level to v10_0_0_0.
1:08:46 AM apic-gw-service information 288 0x88e00163 apic-gw-service (default): Peer gateways running on same build level. Peer gateway list: {"2710891463-Landlord-apiconnect-pr-apic-dpgw3.nsb.local":{"url":"https://none:5550","gwdhost":"172.22.10.141","heartbeat":"1663909721015","env":"apigateway","version":"IDG.10.0.4.0","build":"337832","builddate":"2021/12/03 12:54:08","compatibility":"10.0.4.0"},"4216933872-Landlord-apiconnect-pr-apic-dpgw2.nsb.local":{"url":"https://none:5550","gwdhost":"172.22.10.140","heartbeat":"1663909724381","env":"apigateway","version":"IDG.10.0.4.0","build":"337832","builddate":"2021/12/03 12:54:08","compatibility":"10.0.4.0"},"2803701897-Landlord-apiconnect-pr-apic-dpgw1.nsb.local":{"url":"https://none:5550","gwdhost":"172.22.10.139","heartbeat":"1663909721969","env":"apigateway","version":"IDG.10.0.4.0","build":"337832","builddate":"2021/12/03 12:54:08","compatibility":"10.0.4.0"}}
1:08:46 AM apic-gw-service debug 288 0x80e0084c apic-gw-service (default): utils:persistence:lib:RedisClientWrapper: no records found
1:08:46 AM apic-gw-service debug 288 0x80e0084c apic-gw-service (default): utils:persistence:lib:RedisClientWrapper: Selecting from table name: config
1:08:46 AM apic-gw-service debug 288 0x80e0084c apic-gw-service (default): lib:Flags: Got the registration lock: 2803701897-Landlord-apiconnect-pr-apic-dpgw1.nsb.local:ee7cc11f-657c-4050-b408-046747b9b38c:1663909726248:APIManager(register).
1:08:46 AM apic-gw-service debug 288 0x80e0084c apic-gw-service (default): lib:Flags: Waiting for the registration lock: 2803701897-Landlord-apiconnect-pr-apic-dpgw1.nsb.local:ee7cc11f-657c-4050-b408-046747b9b38c:1663909726248:APIManager(register) Timeout: 1000.
1:08:46 AM apic-gw-service debug 288 0x80e0084c apic-gw-service (default): lib:management:apim:APIMManager: Cloud Registration gateway_service data: {"name":"api-gateway-service","title":"API gateway service","endpoint":"https://pr-apic-dpgw1.nsb.local:3000","api_endpoint_base":"https://pr-apic-dpgw1-fe.nsb.local:443","tls_client_profile_url":"/api/orgs/820e5fa4-dd0a-4f5f-854e-739f962beebb/tls-client-profiles/abc588d3-b091-4be9-9c43-954e4773b983","gateway_service_type":"datapower-api-gateway","visibility":{"type":"public"},"sni":[{"host":"*","tls_server_profile_url":"/api/orgs/820e5fa4-dd0a-4f5f-854e-739f962beebb/tls-server-profiles/c1a0b8ce-38aa-4d17-a6d8-c6b24662678f","tls_server_profile":{"type":"tls_server_profile","api_version":"2.0.0","id":"c1a0b8ce-38aa-4d17-a6d8-c6b24662678f","name":"tls-server-profile-default","version":"1.0.0","title":"Default TLS server profile","summary":"Default TLS server profile for gateway services for API execution","protocols":["tls_v1.2","tls_v1.3"],"ciphers":["TLS_AES_256_GCM_SHA384","TLS_CHACHA20_POLY1305_SHA256","TLS_AES_128_GCM_SHA256","TLS_AES_128_CCM_SHA256","TLS_AES_128_CCM_8_SHA256","ECDHE_ECDSA_WITH_AES_256_GCM_SHA384","ECDHE_RSA_WITH_AES_256_GCM_SHA384","ECDHE_ECDSA_WITH_AES_256_CBC_SHA384","ECDHE_RSA_WITH_AES_256_CBC_SHA384","ECDHE_ECDSA_WITH_AES_256_CBC_SHA","ECDHE_RSA_WITH_AES_256_CBC_SHA","DHE_DSS_WITH_AES_256_GCM_SHA384","DHE_RSA_WITH_AES_256_GCM_SHA384","DHE_RSA_WITH_AES_256_CBC_SHA256","DHE_DSS_WITH_AES_256_CBC_SHA256","DHE_RSA_WITH_AES_256_CBC_SHA","DHE_DSS_WITH_AES_256_CBC_SHA",
1:08:46 AM apic-gw-service debug 288 0x80e0084c apic-gw-service (default): lib:management:apim:APIMManager: Cloud Registration platform_api_endpoint:
https://platform-api.pr-apic-mgr.nsb.local/api1:08:46 AM apic-gw-service information 288 0x88e000cc apic-gw-service (default): Validation of cloud registration data completed successfully in 0 ms
1:08:46 AM apic-gw-service notice 288 0x88e001c2 apic-gw-service (default): Registering API Management instance wi
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Nirmalan Rajasingam
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