Automated Testing

  • 1.  Unable to Update USB License Key (zD&T)

    Posted Tue May 31, 2022 09:59 AM
    Hi,

    I'm a new zD&T user and I'm facing the below error when I try to apply the update file.

    root@GokulK:/usr/z1090/bin# ./Z1091_token_update -u /home/zdt/RDT-012DC-202305302359-3CP-0I-0.zip

    Info: Processing ZIP file request: /home/zdt/RDT-012DC-202305302359-3CP-0I-0.zip

    Error: Processing complete for NLF: Could not update license!

    Info: License installed: 40D9
    Error: Processing complete for ADCD-1 License: Could not update license!

    Error: Processing complete for ADCD-2 License: Could not update license!

    Error: Processing complete for zPDT License: Could not update license!

    Info: Command completed with 0 error(s).

    Info: Remove the token for 10 to 15 seconds. Then reinsert the token before proceeding.
    ----------------------------------------------------------------------------------------------------------

    After this step I've removed the usb token, inserted it back after 30 secs and verified the license status 

    root@GokulK:/usr/z1090/bin# ./Z1091_token_update -status

    Info: Processing Status request.

    Error: Unable to locate ADCD-1 License.

    Error: Unable to locate ADCD-2 License.

    Info: Command completed with 2 error(s).

    -------------------------------------------------------------
    I also made sure that the usb was connected when executing the above command(s)

    Can someone please help me to get this issue fixed ?

    Regards,

    GokulK


    ------------------------------
    Gokul Krishnamoorthy
    ------------------------------


  • 2.  RE: Unable to Update USB License Key (zD&T)

    Posted Tue May 31, 2022 10:16 AM

    Interesting that the zPDT License was prossessed

    Interesting that the key contains RDT, it hasn't been called RDT for years.

     

    Sent from Mail for Windows 10

     






  • 3.  RE: Unable to Update USB License Key (zD&T)

    Posted Wed June 01, 2022 04:08 AM
    What does the physical USB key you have look like?

    a) Kinda grey background to the SafeNet sticker - metal wire for key chain, and white plastic tag, with 'Type 1090-Lxx' printed on it
    b) SafeNet sticker has a black background with either Blue or Green patches, on back embosed black on black, last line starts 03- or 02-  - no key chain

    ------------------------------
    Rod
    Penarth
    ------------------------------



  • 4.  RE: Unable to Update USB License Key (zD&T)

    Posted Wed June 01, 2022 04:48 AM
    Hi Rod,

    I have the second one "b) SafeNet sticker has a black background with Green patches, on back embosed black on black, last line starts 03- "

    USB token


    ------------------------------
    Gokul Krishnamoorthy
    ------------------------------



  • 5.  RE: Unable to Update USB License Key (zD&T)

    Posted Wed June 01, 2022 05:53 AM
    Great,  and are you generating license files on the Rational License Key Centre here?

    https://licensing.subscribenet.com/control/ibmr/login

    ------------------------------
    Rod
    Penarth
    ------------------------------



  • 6.  RE: Unable to Update USB License Key (zD&T)

    Posted Wed June 01, 2022 06:37 AM
    Hi Rod,

    My License was gen'd by one of the IBM guys (Senior Product Manager - IBM ZD&T and Wazi Sandbox).


    ------------------------------
    Gokul Krishnamoorthy
    ------------------------------



  • 7.  RE: Unable to Update USB License Key (zD&T)

    Posted Wed June 01, 2022 08:54 AM
    Edited by Rod Wed June 01, 2022 04:24 PM
    I guess this is 'Learners Edition' you have purchased?

    I suggest you get back in touch with @Luis Carlos Silva 

    ------------------------------
    Rod
    Penarth
    ------------------------------



  • 8.  RE: Unable to Update USB License Key (zD&T)

    Posted Wed June 01, 2022 10:57 AM
    Hi Rod,

    I've updated the license key (the issue was related to Ubuntu running on Windows/WSL2 ) using Ubuntu, installed directly onto the hardware, but I'm facing a new error when I try to decrypt the *.ZPD volumes.

    ibmsys1@ibmsys1-System-Product-Name:/usr/z1090/bin$ ./Z1091_ADCD_install /home/ibmsys1/volumes/D4RES1.ZPD /home/ibmsys1/volumes/D4RES1

    Info: Z1091_ADCD_install: creating file /home/ibmsys1/D4RES1 for installation.

    Info: This procedure can take several minutes to complete.

    LIC hasp: * Sentinel protection key not available : code=7
    Error: Token access failed SFNT Return code: 223

    zPDTA Time Cheat
    Error: ADCD File format is invalid or corrupt
    Error: ADCD File format is invalid or corrupted



    can you please guide me to fix this error ?



    ------------------------------
    Gokul Krishnamoorthy
    ------------------------------



  • 9.  RE: Unable to Update USB License Key (zD&T)

    Posted Wed June 01, 2022 03:53 PM
    To decrypt that volume the license key/server needs to be available and valid - the above is suggesting your license has become invalid.

    ------------------------------
    Rod
    Penarth
    ------------------------------