Each year the IBM Community team runs a community survey to gather feedback from Community members. This year, the 2022 Annual IBM Community Survey ran for one month, from February 8 to March 7, 2022. Our goal for the annual survey was to hear from our global community members about their experience and take away actionable insights to implement and improve the IBM Community. It’s important that we hear from you, our valued members about what’s working, what isn’t, and where we should focus our efforts.
With over 300K members, the IBM Community is the place to interact with product users and experts, share information, and learn from one another. We’re committed to making the IBM Community the #1 place for product users - a thriving global network for individuals who use IBM solutions to share their experiences, learn from each other, and do more with IBM products and solutions. With this mission – listening to feedback from community members, bringing everyone together, and a focus on continued improvement is at the forefront.
We had 2,512 Total Survey Respondents this year, up 50% from 2021. Take a look at our takeaways and what we discovered below:
Survey Results
One of the first questions we asked these respondents was "In an ideal world, the IBM Community would enable me to..."
The top 3 responses were:
- Develop new skills or expertise (75.36%)
- Engage with IBM subject matter experts (61.28%)
- Get answers to my most pressing questions (57.45%)