After installing the ZDT 12.0.2  , we are trying for the first time to download qa volume from the  web  interface  but we are receiving the following message error:

[ERROR   ] [ZDT-LOG-SEVERE] Extracting volume HCD099 for component Component [name=test volume, version=1, source system=sya.ced.it, port=22]:  failed on executing command _BPXK_JOBLOG=STDERR /usr/lpp/IBM/zdt/feuc image HCD099 /extraction_pipe.1545643794955 compress  with return code 10 and error message:
stdout:  10:29:55.33 zD&T data migration     20181130-1020260154
10:29:55.38 Access to DASDVOL HCD099 not granted: RACROUTE RC=4
, stderr: FOTS1681 Could not chdir to home directory : EDC5129I No such file or directory

We are thinking the problem is related to DASDVOL resource, even if we are not able to find more details in the log

The DASDVOL resource is already defined in access(ALTER) but it seems strange the error RACROUTE=4

Do you have any suggestions ? ( the customer  opened the   PMR 73654,830,758: )

Hi Giuseppe,

I got the same message from Mike at Dec 24 and I had replied him with this information:

" grant READ access to the SAF profile in class DASDVOL for the volumes that are extracted to the user ID that is used in the Enterprise Edition"    
https://www.ibm.com/support/knowledgecenter/SSTQBD_12.0.2/com.ibm.zsys.rdt.tools.user.guide.doc/topics/component_volumes.html    10:28:18 AM

I saw your message on the forum, but not sure if you had double checked that the user that did the image creation really was granted the right access.

Here is what I did to grant the access in my testing z/OS:
a. First, activate the DASDVOL class:
    Go to RACF '5  SYSTEM OPTIONS' -> '3   CLASS OPTIONS' -> put 'YES' besides 'ACTIVE', and 'YES' under 'To CHANGE options for SPECIFIC CLASSES', press 'ENTER' -> put 'DASDVOL' under 'CLASS' and 'YES' under 'ACTIVE' -> 'YES' , press 'ENTER'
c. Then add a profile '*' (the profile name is the volume name, but * means every volume) :
    Go to RACF '2  GENERAL RESOURCE PROFILES' -> '1   ADD           Add a profile' -> put 'DASDVOL' besides 'CLASS' and '*' besides 'PROFILE', press 'ENTER' -> put the user name besides 'OWNER'. UACC(READ) will give READ to all users.

Maybe  you can ask the customer to try these steps.

Thank you,
Jamie

Hi Jamie

the customer verified the DASDVOL definition and it was defined but INACTIVE. After activating the RACF definition the problem has been solved