I work with RosettaNet and have implemented several PIPs. If some of this is redundant I apologize.
After importing a par file.
- Copy the conversation script you’ll be using.
- Double click on the conversation.
- Under participants tab, ensure that the correct roles are selected.
- Ensure the 2A10 in the To/From role has the correct identifier that you’re expecting. In my case we use the DUNS, so make sure the values in the 2A10 match your My Enterprise Profile External ID Type value and Partner Profile External ID Type value.
I’ve had several ‘unknown documents’ and it was generally attributed to one of the steps above. I hope this helps.
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