Support Member
I checked your e-mail address on trial database.
Your trial is activated for this ID and would last until 7. November 2020 :
crn:v1:bluemix:public:aspservice-service:global:a/d29f55bbb50141df90996c64d4f96729:28b8c1a3-3179-4803-8550-570f40316491::
And you installed on a Windows 10 machine with this ID:
"machineInfo": {
"computerName": "DESKTOP-KFJLDJ6",
"hostName": "DESKTOP-KFJLDJ6",
"os": "WIN64",
"osName": "Windows 10",
"machineID": "GUID:ec3186f2-7f48-4d40-b968-46361b522562"},
However, on this same computer with ID GUID:ec3186f2-7f48-4d40-b968-46361b522562 the trial was activated by another user on 15. December 2019.
The user who already use the trial on this machine is (anonymized mail): jhrgxxxxxxxxxSupport Member
the ID was: crn:v1:bluemix:public:aspservice-service:global:a/0f8b3eb576f242698d3f9a7f756c6ecf:3bae0e37-bf58-4396-a123-6c6989866fae::
So the message you get is correct. The trial is expired on this computer.
I am sorry but the trial can only be used for one user on one same computer and not for another user on the same machine within 365 days.
You need to use a computer where the trial was not activated before, or purchase Subscription on a monthly basis. You can also ask your University if they have the code based SPSS product package for you.
#SPSSStatistics#Support#SupportMigration