We are helping Rick outside this thread. Once we have a resolution we will post information here in hopes it might help someone else.
Original Message:
Sent: Mon September 29, 2025 10:57 AM
From: Tim Raley
Subject: What is the secret to getting to ICNs and technical disclosures now?
Rick -
I apologize if you opened a case and did not receive all the information needed about receiving ICNs.
Please open a new case at https://www.ibm.com/mysupport and use product "zTech".
In the case, please note that you have an IBMid and you need an user id that begins ETP that is authorized for access to ICNs. The team will take it from there collecting the needed information and reviewing your request.
Regards,
Tim
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Tim Raley
IBM Z Data Center and Programs Architect - Team Lead
IBM Z Dallas ISV Center
Original Message:
Sent: Mon September 29, 2025 09:42 AM
From: Rick Barlow
Subject: What is the secret to getting to ICNs and technical disclosures now?
I have been pursuing this same question for several weeks. I opened a case with zTech as the product. I received a call with another dead end suggestion and the case was closed as "Cancelled". There seems to be some missing information in this whole process.
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Rick Barlow
Senior Infrastructure Specialist and Software Engineer
Velocity Software, Inc.
600 N Cleveland Ave, Suite 285, Westerville, OH 43082
Headquarters: 196 D Castro St, Mountain View, CA 84041
Office Main: (650) 964-8867
Original Message:
Sent: 9/28/2025 11:42:00 PM
From: Tim Raley
Subject: RE: What is the secret to getting to ICNs and technical disclosures now?
Brian -
The ISV Center needs too many specific details about your company to handle your inquiry in this public forum.
I apologize if you opened a case and did not receive all the information needed about receiving ICNs.
Please open a new case at https://www.ibm.com/mysupport and use product "zTech".
In the case, please note that you have an IBMid and you would like to be authorized for access to ICNs. The team will take it from there collecting the needed information and reviewing your request.
Regards,
Tim
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Tim Raley
IBM Z Data Center and Programs Architect - Team Lead
IBM Z Dallas ISV Center
Original Message:
Sent: Tue September 23, 2025 01:15 PM
From: Brian Kennelly
Subject: What is the secret to getting to ICNs and technical disclosures now?
I used to get the ICNs and technical disclosures through the DTSC site, but I can't get logged in now.
I wrote to zTech, but they directed me to a new problem reporting system.
I opened a problem ticket, but they directed me to the IBMIDsupport email.
IBMIDSupport told me to use one of my email addresses, which works to sign in to the problem system, but not to DTSC.
What is the secret?
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Brian Kennelly
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