Hi Team,

webmethods.io Integration flow services are not loading and showing in my free forever tenant. Its giving error “An error occurred while processing your request. Contact support.”

Also How can i contact support for this ?

Thanks,
Shabd Gupta

Hi Shabd,

are there any messages in the server.log when the packages are reloaded, indicating why the flow services could not be loaded?

Regards,
Holger

a common mistake is to press import in the workflow section, versus the flow service section, and try to import a flow service as a workflow (or the other way around).

I’ve made the mistake myself a few times, so I have a personal incentive to figure out how to fix this going forward

@shabd.gupta08jan - please private message me (or email) the name of your tenant if you still have issues

Hi @Dave_Pemberton : the issue is resolved. Looks like it was intermittent.