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  • 1.  Upload Excel file

    Posted Tue September 17, 2019 05:11 AM
    Trying to upload an Excel file with some data I get error

    MSR-GEN-0032 Content service failed with an unknown error.

    Has anyone experienced this?

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    Dagur Egonsson
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    #CognosAnalyticswithWatson


  • 2.  RE: Upload Excel file

    Posted Tue September 17, 2019 05:47 AM
    According to the link below it might be a permissions issue on the install environment
    https://www.ibm.com/support/pages/msr-gen-0003-failed-upload-file

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    NORBERT Bracke
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  • 3.  RE: Upload Excel file

    Posted Wed September 18, 2019 12:08 PM
    Sorry if I ask the obvious but did you check under My Capabilities if you have Upload Files?

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    Adrienne Beronilla
    Senior Financial Systems Analyst
    Franklin Templeton
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  • 4.  RE: Upload Excel file

    Posted Wed September 18, 2019 12:27 PM
    My Capabilities - Upload files is available to me, yes.
    Thanks.

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    Dagur Egonsson
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  • 5.  RE: Upload Excel file

    Posted Mon September 23, 2019 07:55 AM

    An upgrade to 11.1.1. R3 during the weekend seems to have solved the problem.

    At least I am able to upload the Excel file today.



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    Dagur Egonsson
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