Hi All

I'm trying to activate my copy of RDz UT. Here's what happens when I try to activate:

ibmsys1@rdzut2:/usr/z1090/bin> SecureUpdateUtility -u RDzUT-00427-20130105-L01.upw ------------------------------------------------------------------------------- Secure Update Utility Sentinel Keys 1.0.3 Copyright (C) 2007 SafeNet Inc. All rights reserved. ------------------------------------------------------------------------------- Could not update license!

When I try to generate a new license request file, I get this error:

ibmsys1@rdzut2:/usr/z1090/bin> SecureUpdateUtility -r ------------------------------------------------------------------------------- Secure Update Utility Sentinel Keys 1.0.3 Copyright (C) 2007 SafeNet Inc. All rights reserved. ------------------------------------------------------------------------------- Error in generating Request Code = 212

Here are the results of the various commands to check whether the required port is listening, or whether the usbdaemon is active:

rdzut2:~ # netstat -a | grep 945 | grep LISTEN tcp        0      0 *:9450                  *:*                     LISTEN rdzut2:~ # ps -ef | grep usbdaemon root      2711  2371  0 06:06 pts/2    00:00:00 grep --color=auto usbdaemon rdzut2:~ # ps -ef | grep SntlKeysSrvrlnx daemon    1225     1  0 05:54 ?        00:00:06 ./SntlKeysSrvrlnx root      2717  2371  0 06:06 pts/2    00:00:00 grep --color=auto SntlKeysSrvrlnx rdzut2:~ #

Can you please help me in fixing this problem?

Regards,
Juzer

Did you run the command as root?

Nope. I ran the SecureUpdateUtility command as ibmsys1

Just as an additional info, we're using OpenSUSE 12.1 (64bit)

I had the same problem with RDz UT V8.0.1 and OpenSuse 12.1.
As this operating system was not listed in the supported operating systems for RDz UT V8.0.1( I had to install a Linux operating system supported version and I could activate the USB key.

I think that perhaps in the OpenSuse 12.1 installation some needed packages were not installed, but I was not able to determine these packages so I reinstall a valid operating system (OpenSuSe 11.2) and no problem.

Yeah I guess I'm gonna have to do that as well.

Thanks for the tip

Hi ! please run SecureUpdateUtility as root :
cd /usr/z1090/bin
./SecureUpdateUtility -u <file_spec>

Let us know how you make out.

Keithvb

Hi

I tried doing this as root earlier but faced the same errors.

I've reverted back to openSUSE 11.4 for now.

Thanks