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STE Webinar: IBM Sterling Call Center (next-generation): Migration & Customization - Overview and Best Practices

  • 1.  STE Webinar: IBM Sterling Call Center (next-generation): Migration & Customization - Overview and Best Practices

    Posted Mon August 04, 2025 08:21 AM

    Please join us on 13th August for our upcoming STE webinar session on the topic of - 'IBM Sterling Call Center (next-generation): Migration & Customization - Overview and Best Practices'.

    This session offers a comprehensive overview of NextGen Call Center migration and customization, emphasizing effective customization strategies and best practices to ensure a smooth and successful transition. It includes walk-through of real-world customization use cases, showcases practical implementation approaches, highlights common pitfalls to avoid and provides guidance on how to update existing extensions to ease adoption of future product releases.

    Webinar Session Details:
         Title: IBM Sterling Call Center (next-generation): Migration & Customization - Overview and Best Practices
         Schedule: Wednesday, August 13th, 2025, 10:00 AM - 11:00 AM Eastern Time (US & Canada)
         Registration link: https://ibm.biz/BdeZ7Y
         More details: https://ibm.biz/BdeZW8
         



    ------------------------------
    Thanks,
    Jitendra Buge,

    Technical Lead,
    IBM Sterling Order Management System
    ------------------------------


  • 2.  RE: STE Webinar: IBM Sterling Call Center (next-generation): Migration & Customization - Overview and Best Practices

    Posted Tue August 12, 2025 01:02 AM

    Hello Everyone,

    Just a gentle reminder about this STE (Support Technical Exchange) session scheduled on tomorrow i.e.  August 13th, 2025, 10:00 AM EST.

    Please complete your registration for this event to obtain the meeting invitation containing bridge details.

    Webinar Session Details:
         Title: IBM Sterling Call Center (next-generation): Migration & Customization - Overview and Best Practices
         Schedule: Wednesday, August 13th, 2025, 10:00 AM - 11:00 AM Eastern Time (US & Canada)
         Registration link: https://ibm.biz/BdeZ7Y
         More details: https://ibm.biz/BdeZW8



    ------------------------------
    Thanks,
    Jitendra Buge,

    Technical Lead,
    IBM Sterling Order Management System
    ------------------------------

    Original Message


  • 3.  RE: STE Webinar: IBM Sterling Call Center (next-generation): Migration & Customization - Overview and Best Practices

    Posted Wed August 27, 2025 01:56 AM

    Hi Team,

    Thank you for joining the IBM Sterling OMS STE webinar session on  August 13th, 2025, on the topic of 'IBM Sterling Call Center (next-generation): Migration & Customization - Overview and Best Practices'.

    Please check this technote to access the webinar replay details - https://ibm.biz/BdeZW8



    ------------------------------
    Thanks,
    Jitendra Buge,

    Technical Lead,
    IBM Sterling Order Management System
    ------------------------------

    Original Message


  • 4.  RE: STE Webinar: IBM Sterling Call Center (next-generation): Migration & Customization - Overview and Best Practices

    Posted Wed August 27, 2025 08:02 AM

    Hi Team,

    Thank you for joining the IBM Sterling OMS STE webinar session on  August 13th, 2025, on the topic of 'IBM Sterling Call Center (next-generation): Migration & Customization - Overview and Best Practices'.

    Some of you may not be able to access the link shared in earlier notification. In that case, please use following Technote link to access the webinar replay details - https://ibm.biz/BdembC



    ------------------------------
    Thanks,
    Jitendra Buge,

    Technical Lead,
    IBM Sterling Order Management System
    ------------------------------

    Original Message


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