Hi,

Some of our SPSS 17 license users have left the organization and we would like to have those licenses re- issued for future use. Can you you share a private reply so that I can share the license codes and the machine lock codes to be retained?

Regards,

Anish

Support Member

On this new forum there are no private replies anymore, therefore use below options to submit a ticket, as the exchange of authorization codes is confidential and cannot be done on this forum.

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Dear SPSS user,

Due to privacy issues, SPSS Licensing requests which require exchange of confidential information such as IBM Customer Number, Authorization Code, email address, etc... need to be handled through either a normal Support ticket via link above or via the SPSS Licensing support page.

If you have a normal Support contract open a ticket on:

https://www.ibm.com/mysupport/

with your IBM customer number ICN.

If you do not have a Support contract use method below:

Go to:

https://www.ibm.com/mysupport/s/topic/0TO500000001xvJGAQ/spss-licensing

Use the blue button called “Open a case to get help with SPSS License issues” to open a case. Include all required information (e.g. authorization code, lock-code, product version, ...) such that we can immediately process your request.

regards, IBM SPSS Technical Support

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Ok Thanks Bettina, I have created a ticket in the link provided for no support contract.

Support Member​ I answered on your ticket TS004236027 :-)

only the desired lock codes are active on your SPSS v17 authorization codes.

I am closing the ticket, thanks