I am having issue with the SMTP client timing out at 5 minutes on sending attachments.  The connection is with OAUTH to GMAIL and works great except for the issue with larger attachments.   I have test with smaller attachments and it works.   This is on a power 9 with V7R2M0 installed. Here is a snapshot of disconnect in log:

Thanks for your response.

FYI, I have tried to post this question 3 times, I cannot see where it is being posted?

If it is being posted, I apologize in advance.

Dean

What is the size of the attachments ? 

I am having issue with the SMTP client timing out at 5 minutes on sending attachments.  The connection is with OAUTH to GMAIL and works great except for the issue with larger attachments.   I have test with smaller attachments and it works.   This is on a power 9 with V7R2M0 installed. Here is a snapshot of disconnect in log:

Thanks for your response.

FYI, I have tried to post this question 3 times, I cannot see where it is being posted?

If it is being posted, I apologize in advance.

Dean

about 1.5 MB.

The interesting thing is the emails send fine from the old Power 7 that this Power 9 has replaced.  Both system have V7r2m0 for migration reasons.

I have applied all PTF's I can find.

thanks,

Dean

------------------------------
Dean Dickison
Deand@resoftware.net
Terre Haute, IN

Original Message:
Sent: Tue July 16, 2024 04:01 PM
From: Peter Renkema
Subject: SMTP Client Timeout setting?

What is the size of the attachments ? 

------------------------------
Peter Renkema

Original Message:
Sent: Mon July 15, 2024 10:52 AM
From: Terri Dickison
Subject: SMTP Client Timeout setting?

I am having issue with the SMTP client timing out at 5 minutes on sending attachments.  The connection is with OAUTH to GMAIL and works great except for the issue with larger attachments.   I have test with smaller attachments and it works.   This is on a power 9 with V7R2M0 installed. Here is a snapshot of disconnect in log:

Thanks for your response.

FYI, I have tried to post this question 3 times, I cannot see where it is being posted?

If it is being posted, I apologize in advance.

Dean

------------------------------
Dean Dickison
Deand@resoftware.net
Terre Haute, IN
------------------------------

about 1.5 MB.

The interesting thing is the emails send fine from the old Power 7 that this Power 9 has replaced.  Both system have V7r2m0 for migration reasons.

I have applied all PTF's I can find.

thanks,

Dean

What is the size of the attachments ? 

I am having issue with the SMTP client timing out at 5 minutes on sending attachments.  The connection is with OAUTH to GMAIL and works great except for the issue with larger attachments.   I have test with smaller attachments and it works.   This is on a power 9 with V7R2M0 installed. Here is a snapshot of disconnect in log:

Thanks for your response.

FYI, I have tried to post this question 3 times, I cannot see where it is being posted?

If it is being posted, I apologize in advance.

Dean

One more factor you should also check: look at WRKSYSSTS of the 2 servers and compare allocated size and Max Act value of *BASE memory pool (pool number 2) between the 2 servers.  Does P9's *BASE pool has Max Act value that is much smaller than P7's?    FYI, since the time of OS/400 V5R1, Max Act value of *BASE pool should be set at, at least, 1000 (one thousand).  

about 1.5 MB.

The interesting thing is the emails send fine from the old Power 7 that this Power 9 has replaced.  Both system have V7r2m0 for migration reasons.

I have applied all PTF's I can find.

thanks,

Dean

What is the size of the attachments ? 

I am having issue with the SMTP client timing out at 5 minutes on sending attachments.  The connection is with OAUTH to GMAIL and works great except for the issue with larger attachments.   I have test with smaller attachments and it works.   This is on a power 9 with V7R2M0 installed. Here is a snapshot of disconnect in log:

Thanks for your response.

FYI, I have tried to post this question 3 times, I cannot see where it is being posted?

If it is being posted, I apologize in advance.

Dean

Thanks, I just got a chance to verify memory pools. the power 9 is much larger memory pools. the power 7 is red screen in attached screen shot.

One more factor you should also check: look at WRKSYSSTS of the 2 servers and compare allocated size and Max Act value of *BASE memory pool (pool number 2) between the 2 servers.  Does P9's *BASE pool has Max Act value that is much smaller than P7's?    FYI, since the time of OS/400 V5R1, Max Act value of *BASE pool should be set at, at least, 1000 (one thousand).  

about 1.5 MB.

The interesting thing is the emails send fine from the old Power 7 that this Power 9 has replaced.  Both system have V7r2m0 for migration reasons.

I have applied all PTF's I can find.

thanks,

Dean

What is the size of the attachments ? 

I am having issue with the SMTP client timing out at 5 minutes on sending attachments.  The connection is with OAUTH to GMAIL and works great except for the issue with larger attachments.   I have test with smaller attachments and it works.   This is on a power 9 with V7R2M0 installed. Here is a snapshot of disconnect in log:

Thanks for your response.

FYI, I have tried to post this question 3 times, I cannot see where it is being posted?

If it is being posted, I apologize in advance.

Dean

Hello @Terri Dickison

Have you checked POP attributes .Can you please confirm what is the value for message split size ?

CHGPOPA and then F4 for prompting.

Thanks, I just got a chance to verify memory pools. the power 9 is much larger memory pools. the power 7 is red screen in attached screen shot.

One more factor you should also check: look at WRKSYSSTS of the 2 servers and compare allocated size and Max Act value of *BASE memory pool (pool number 2) between the 2 servers.  Does P9's *BASE pool has Max Act value that is much smaller than P7's?    FYI, since the time of OS/400 V5R1, Max Act value of *BASE pool should be set at, at least, 1000 (one thousand).  

about 1.5 MB.

The interesting thing is the emails send fine from the old Power 7 that this Power 9 has replaced.  Both system have V7r2m0 for migration reasons.

I have applied all PTF's I can find.

thanks,

Dean

What is the size of the attachments ? 

I am having issue with the SMTP client timing out at 5 minutes on sending attachments.  The connection is with OAUTH to GMAIL and works great except for the issue with larger attachments.   I have test with smaller attachments and it works.   This is on a power 9 with V7R2M0 installed. Here is a snapshot of disconnect in log:

Thanks for your response.

FYI, I have tried to post this question 3 times, I cannot see where it is being posted?

If it is being posted, I apologize in advance.

Dean

it is set to *NOMAX.  thanks

Hello @Terri Dickison

Have you checked POP attributes .Can you please confirm what is the value for message split size ?

CHGPOPA and then F4 for prompting.

Thanks, I just got a chance to verify memory pools. the power 9 is much larger memory pools. the power 7 is red screen in attached screen shot.

One more factor you should also check: look at WRKSYSSTS of the 2 servers and compare allocated size and Max Act value of *BASE memory pool (pool number 2) between the 2 servers.  Does P9's *BASE pool has Max Act value that is much smaller than P7's?    FYI, since the time of OS/400 V5R1, Max Act value of *BASE pool should be set at, at least, 1000 (one thousand).  

about 1.5 MB.

The interesting thing is the emails send fine from the old Power 7 that this Power 9 has replaced.  Both system have V7r2m0 for migration reasons.

I have applied all PTF's I can find.

thanks,

Dean

What is the size of the attachments ? 

I am having issue with the SMTP client timing out at 5 minutes on sending attachments.  The connection is with OAUTH to GMAIL and works great except for the issue with larger attachments.   I have test with smaller attachments and it works.   This is on a power 9 with V7R2M0 installed. Here is a snapshot of disconnect in log:

Thanks for your response.

FYI, I have tried to post this question 3 times, I cannot see where it is being posted?

If it is being posted, I apologize in advance.

Dean

Thanks, I just got a chance to verify memory pools. the power 9 is much larger memory pools. the power 7 is red screen in attached screen shot.

One more factor you should also check: look at WRKSYSSTS of the 2 servers and compare allocated size and Max Act value of *BASE memory pool (pool number 2) between the 2 servers.  Does P9's *BASE pool has Max Act value that is much smaller than P7's?    FYI, since the time of OS/400 V5R1, Max Act value of *BASE pool should be set at, at least, 1000 (one thousand).  

about 1.5 MB.

The interesting thing is the emails send fine from the old Power 7 that this Power 9 has replaced.  Both system have V7r2m0 for migration reasons.

I have applied all PTF's I can find.

thanks,

Dean

What is the size of the attachments ? 

I am having issue with the SMTP client timing out at 5 minutes on sending attachments.  The connection is with OAUTH to GMAIL and works great except for the issue with larger attachments.   I have test with smaller attachments and it works.   This is on a power 9 with V7R2M0 installed. Here is a snapshot of disconnect in log:

Thanks for your response.

FYI, I have tried to post this question 3 times, I cannot see where it is being posted?

If it is being posted, I apologize in advance.

Dean

Dear Terri

As of around the time of OS/400 V5R1, many OS jobs run as many JAVA threads in memory pool 2 which mean these jobs need higher activity level in that pool. The recommended MAX ACT value for pool 2 is at least 1,000. 

As for your curiosity in the 5-minute time out, the best way to know is to do a communication trace and use Wireshark to display from which IP address the time out disconnect is sent.  My guess is that it may be from a Firewall that is set to prevent long SMTP session.  You may want to ask your colleague who takes care of the Firewall.

Thanks, I just got a chance to verify memory pools. the power 9 is much larger memory pools. the power 7 is red screen in attached screen shot.

One more factor you should also check: look at WRKSYSSTS of the 2 servers and compare allocated size and Max Act value of *BASE memory pool (pool number 2) between the 2 servers.  Does P9's *BASE pool has Max Act value that is much smaller than P7's?    FYI, since the time of OS/400 V5R1, Max Act value of *BASE pool should be set at, at least, 1000 (one thousand).  

about 1.5 MB.

The interesting thing is the emails send fine from the old Power 7 that this Power 9 has replaced.  Both system have V7r2m0 for migration reasons.

I have applied all PTF's I can find.

thanks,

Dean

What is the size of the attachments ? 

I am having issue with the SMTP client timing out at 5 minutes on sending attachments.  The connection is with OAUTH to GMAIL and works great except for the issue with larger attachments.   I have test with smaller attachments and it works.   This is on a power 9 with V7R2M0 installed. Here is a snapshot of disconnect in log:

Thanks for your response.

FYI, I have tried to post this question 3 times, I cannot see where it is being posted?

If it is being posted, I apologize in advance.

Dean