Hello!

I have a problem with the scroll of the watsonx Orchestrate chat on a MacBook. On a windows, I am able to scroll down in preview and in the builder, but on the Mac, when I scroll, it affects the whole screen. Has someone had such an issue before? Thank you!

Hello Denitsa,  The team has identified this issue on outdated Safari browsers.

Are you indeed using Safari? If so this might be the issue and a simple fix is to update safari to the latest version.

Let us know it this help, thanks!

Hello!

I have a problem with the scroll of the watsonx Orchestrate chat on a MacBook. On a windows, I am able to scroll down in preview and in the builder, but on the Mac, when I scroll, it affects the whole screen. Has someone had such an issue before? Thank you!

Thank you for your answer, Laurent! Yes, the issue still persists on Safari and Chrome on a MacBook. On Windows, I don't have a problem with the scroll.

Hello Denitsa,  The team has identified this issue on outdated Safari browsers.

Are you indeed using Safari? If so this might be the issue and a simple fix is to update safari to the latest version.

Let us know it this help, thanks!

Hello!

I have a problem with the scroll of the watsonx Orchestrate chat on a MacBook. On a windows, I am able to scroll down in preview and in the builder, but on the Mac, when I scroll, it affects the whole screen. Has someone had such an issue before? Thank you!

Hello Denitsa, which version of Safari and Chrome do you have on MacBook? Can you update to latest to see if that helps?

Thanks!

Thank you for your answer, Laurent! Yes, the issue still persists on Safari and Chrome on a MacBook. On Windows, I don't have a problem with the scroll.

Hello Denitsa,  The team has identified this issue on outdated Safari browsers.

Are you indeed using Safari? If so this might be the issue and a simple fix is to update safari to the latest version.

Let us know it this help, thanks!

Hello!

I have a problem with the scroll of the watsonx Orchestrate chat on a MacBook. On a windows, I am able to scroll down in preview and in the builder, but on the Mac, when I scroll, it affects the whole screen. Has someone had such an issue before? Thank you!