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  • 1.  PVU sub capacity showing no data

    Posted Wed September 29, 2021 08:15 PM

    PVU sub capacity shows no data.

    when I check Reports->computers. it says last seen 4 minutes ago. Last scan import 4 months ago. When i check vm managers it says last import time 10 minutes ago.

    I checked the vmman scan file. it shows my vms in there with cpu count

    C:\Program Files (x86)\BigFix Enterprise\BES Client\LMT\VMMAN\####_#_vmman

    <guest_layer><uuid>42034b41-e3ac-cc54-1662-a744b7b5909e</uuid><vp_count>3</vp_count><state>default_not_initialized</state><virtual_technology>VSphere</virtual_technology></guest_layer>

    IBM License Metric Tool

    Version: 9.2.11.0-20180329-1458



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  • 2.  RE: PVU sub capacity showing no data

    Posted Wed September 29, 2021 08:36 PM

    Some more information. If I run vmman.bat -retreivedebug data i get the following error in the Login.xml log

    <faultcode>ServerFaultCode</faultcode><faultstring> Error returned by expat parser: not well-formed (invalid token) while parsing serialized value of type string at line 7, column 3 while parsing call information for method Login at line 4, column 2 while parsing SOAP body at line 3, column 1 while parsing SOAP envelope at line 2, column 0 while parsing HTTP request for method login on object of type vim.SessionManager at line 1, column 0</faultstring><detail><InvalidRequestFault xsi:type="InvalidRequest" xmlns="urn:vim25"/>



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  • 3.  RE: PVU sub capacity showing no data

    Posted Wed September 29, 2021 09:30 PM

    I updated the VM Manger tools to 9.2.25. vmman.bat -retreivedebug is now error free, but PVU still says no data.



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  • 4.  RE: PVU sub capacity showing no data

    Posted Wed October 06, 2021 09:20 PM

    If anyone has similar issue. updating to the latest LMT fixed the issue.



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