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Problems with scheduled exports of reports since update to ILMT 9.2.22.0

  • 1.  Problems with scheduled exports of reports since update to ILMT 9.2.22.0

    Posted Mon March 15, 2021 11:06 AM

    Since the update to ILMT version 9.2.22.0 there are problems with the scheduled reports which are sent via email.

    Scheduled export of PVU sub-capacity generally works. There exists a rendering issue in the exported PDF when scheduled, the headers for date and catalog version are displayed as HTML code (<div class="pageSummary module"><table width="100%"><tr><td><span class="pvu_header_status">period: </span><span id="pagesummary_tr"> 09/03/2021 - 10/03/2021 U...) instead of the formatted/rendered text.

    Scheduled exports of reports from a computer overview fail completely.

    The errors did not occur in version 9.2.20.0, but only since update to 9.2.22.0. The reports have been completely recreated on test, the error remains.

    Please provide support.

    For the error message from tema.log, please view uploaded log-file:

    https://easyupload.io/sv5dge






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  • 2.  RE: Problems with scheduled exports of reports since update to ILMT 9.2.22.0

    Posted Tue March 16, 2021 02:55 PM

    Hello,

    According to the symptoms described it looks like ILMT was not initialized properly. Please stop ILMT application:

    https://www.ibm.com/support/knowledgecenter/en/SS8JFY_9.2.0/com.ibm.lmt.doc/Inventory/admin/t_server_stop.html

    and next start it as per:

    https://www.ibm.com/support/knowledgecenter/en/SS8JFY_9.2.0/com.ibm.lmt.doc/Inventory/admin/t_server_start.html

    Check if the problem persists. If the issue is still not resolved, then please open a new case with ILMT support at https://www.ibm.com/mysupport . It will be required to verify if the 9.2.20 -> 9.2.22 upgrade was successful.

    Best regards,

    LMT-MZ






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  • 3.  RE: Problems with scheduled exports of reports since update to ILMT 9.2.22.0

    Posted Tue March 16, 2021 03:18 PM

    Hello,

    the restart did not resolve the issues. I now have opened a call

    Thanks and greetings






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  • 4.  RE: Problems with scheduled exports of reports since update to ILMT 9.2.22.0

    Posted Thu March 18, 2021 09:00 AM

    To whom it may interest: The bugs have been identified and are planned to be fixed in the next upgrade (9.2.23.0)






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  • 5.  RE: Problems with scheduled exports of reports since update to ILMT 9.2.22.0

    Posted Mon July 19, 2021 12:47 PM

    we have a like wise situation at a customer of ours.






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