check your startup Run registry entries for other / conflicting entries:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce
and
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Look for an “ARG*Inst.log” to see if any errors are noted there. If nothing obvioius pops up, open a Service Request with Software AG support.
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