IBM QRadar SOAR

IBM QRadar

Join this online user group to communicate across Security product users and IBM experts by sharing advice and best practices with peers and staying up to date regarding product enhancements.

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  • 1.  Problem in saving task

    Posted Thu August 08, 2019 04:54 AM
    Hi,

    After updating task, every time there is an error as below, btw it saves the task. But the message in annoying.



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    Jasmine
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  • 2.  RE: Problem in saving task

    Posted Thu August 08, 2019 06:23 AM
    Hi Jasmine,

    Sorry to hear you're experiening problems here.
    Some questions for context:

    1) Are you using SaaS or on-premises Resilient?
    2) Is there a proxy/WAF/firewall between you and the Resilient server?
    3) Does the "Network" tab in your browser's "Developer Tools" (usually opened by F12 key) show any failing network requests?
    4) Do you see an entry in the Resilient server's {{client.log}} file? (if you have access to it)

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    PAUL CURRAN
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