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Planning Analytics TM1 - disappearing Excel plugin tab

  • 1.  Planning Analytics TM1 - disappearing Excel plugin tab

    Posted Tue June 06, 2023 04:17 AM
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    Hello, 

    we are using IBM Planning Analytics TM1 on Windows 10 machines. Once in a while someone reports that their Excel plugin has vanished. They have to attach is again. We keep our plugin "IBM_PAfE_x64_2.0.74.4.xll" files on our C: drive, so not in any shared folders. The only thing I can think of is a process that clears our profiles somehow. As usual, our desktop admins say "it's not us". 

    Can anyone please share their experience? 

    How can I debug this?

    Should I look into the Event Viewer?

    What should I look for?

    Where are the settings stored in the user profile, if there is such a thing?

    Regards, 

    Richard



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    Ryszard Musielak
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