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"NVME CONTROLLER HARDWARE ERROR" (only during cfgmgr, not during regular I/O)

  • 1.  "NVME CONTROLLER HARDWARE ERROR" (only during cfgmgr, not during regular I/O)

    Posted Thu July 10, 2025 12:46 AM
    Edited by Sasi Chand Thu July 10, 2025 12:50 AM

    This message appears in AIX's error log (errpt) because during cfgmgr

    E2EC9CD2   0710164225 T H nvme6          NVME CONTROLLER HARDWARE ERROR

    ADDITIONAL INFORMATION
    CMD OP: Admin Passthru/02, FLAG=00 NSID=00000000 DATA_LEN=00001000
            DW10=03FF0070 DW11=00000000 DW12=00000000 DW13=00000000
            DW14=00000000 DW15=00000000
    STATUS: Admin Passthru command timed out (timeout = 30 sec)

    Any suggestions why this is happening? 

    PS: Pure Storage Backend

    Warm Regards,

    Sasi




    ------------------------------
    Sasi Chand
    Humble - Engineer
    Freelance
    Wellington
    New Zealand
    ------------------------------



  • 2.  RE: "NVME CONTROLLER HARDWARE ERROR" (only during cfgmgr, not during regular I/O)

    Posted Fri July 11, 2025 09:18 AM

    Hi Sasi,

    This is exactly the sort of error that you should call IBM AIX and Hardware Support to assist with.

    It may be a simple version mismatch, an unsupported configuration or the "thin end of the wedge" to a more serious I/O problem.



    ------------------------------
    Nigel Griffiths - IBM retired
    London, UK
    @mr_nmon
    ------------------------------



  • 3.  RE: "NVME CONTROLLER HARDWARE ERROR" (only during cfgmgr, not during regular I/O)

    Posted Mon July 14, 2025 05:33 PM

    Hi Nigel.

    Already have. Thanks

    Cheers

    Sasi



    ------------------------------
    Sasi Chand
    Humble - Engineer
    Freelance
    Wellington
    New Zealand
    ------------------------------