Hi guys,

I’m trying to finalize an installation of an ESB platform.
I am able to start IS and login properly, but my MWS 9.10 is not starting (which was installed as a Windows Service).
I’ve the following logs into server\default\logs:

2017-08-02 10:57:38 CEST (Framework:FATAL)  - [POP.001.0002] A "java.lang.ClassNotFoundException" occurred with the Message "com.webmethods.portal.portlet.impl.wm_skineditor.Skineditor"
java.lang.ClassNotFoundException: com.webmethods.portal.portlet.impl.wm_skineditor.Skineditor
at com.webmethods.portal.service.classmanager.impl.ComponentClassManager$ManagerClassLoader.findClass(ComponentClassManager.java:949)
at java.lang.ClassLoader.loadClass(ClassLoader.java:424)
at com.webmethods.portal.service.classmanager.impl.ComponentClassManager$ManagerClassLoader.loadClass(ComponentClassManager.java:933)
at java.lang.ClassLoader.loadClass(ClassLoader.java:357)
at com.webmethods.rtl.util.ObjectUtil.getClass(ObjectUtil.java:243)
at com.webmethods.portal.system.pool.impl.DefaultPooledObjectManager.initialize(DefaultPooledObjectManager.java:37)
at com.webmethods.portal.service.portlet.impl.PortletType$PortletBeanPoolManager.initialize(PortletType.java:517)
at com.webmethods.portal.service.portlet.impl.PortletType.init(PortletType.java:89)
at com.webmethods.portal.service.portlet.impl.PortletProvider.initComponent(PortletProvider.java:950)
at com.webmethods.portal.service.portlet.impl.PortletProvider.initComponents(PortletProvider.java:793)
at com.webmethods.portal.system.impl.BaseProvider.init(BaseProvider.java:149)
at com.webmethods.portal.service.portlet.impl.PortletProvider.init(PortletProvider.java:359)
at com.webmethods.portal.system.init.impl.DefaultPhase.initComponent(DefaultPhase.java:117)
at com.webmethods.portal.system.impl.BaseProvider.initComponents(BaseProvider.java:621)
at com.webmethods.portal.system.impl.BaseProvider.init(BaseProvider.java:149)
at com.webmethods.portal.system.init.impl.DefaultPhase.init(DefaultPhase.java:49)
at com.webmethods.portal.system.init.impl.DefaultPhaseProvider.initComponent(DefaultPhaseProvider.java:266)
at com.webmethods.portal.system.impl.BaseProvider.initComponents(BaseProvider.java:621)
at com.webmethods.portal.system.impl.BaseProvider.init(BaseProvider.java:149)
at com.webmethods.portal.system.init.impl.DefaultPhaseProvider.initializePhases(DefaultPhaseProvider.java:91)
at com.webmethods.portal.system.init.impl.ClusterPhaseProvider.initializePhases(ClusterPhaseProvider.java:121)
at com.webmethods.portal.system.init.impl.PartitionPhaseProvider.initializePhases(PartitionPhaseProvider.java:59)
at com.webmethods.portal.system.PortalSystem.init(PortalSystem.java:946)
at com.webmethods.portal.system.PortalSystem.main(PortalSystem.java:868)
at com.webmethods.portal.system.PortalSystemActivator$1.call(PortalSystemActivator.java:57)
at com.webmethods.portal.system.PortalSystemActivator$1.call(PortalSystemActivator.java:53)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at java.lang.Thread.run(Thread.java:745)
2017-08-02 10:57:38 CEST (Framework:FATAL)  - [POP.001.0002] A "java.lang.ClassNotFoundException" occurred with the Message "com.webmethods.portal.portlet.wm_image.Image"
java.lang.ClassNotFoundException: com.webmethods.portal.portlet.wm_image.Image
at com.webmethods.portal.service.classmanager.impl.ComponentClassManager$ManagerClassLoader.findClass(ComponentClassManager.java:949)
at java.lang.ClassLoader.loadClass(ClassLoader.java:424)
at com.webmethods.portal.service.classmanager.impl.ComponentClassManager$ManagerClassLoader.loadClass(ComponentClassManager.java:933)
at java.lang.ClassLoader.loadClass(ClassLoader.java:357)
at com.webmethods.rtl.util.ObjectUtil.getClass(ObjectUtil.java:243)
at com.webmethods.portal.system.pool.impl.DefaultPooledObjectManager.initialize(DefaultPooledObjectManager.java:37)
at com.webmethods.portal.service.portlet.impl.PortletType$PortletBeanPoolManager.initialize(PortletType.java:517)
at com.webmethods.portal.service.portlet.impl.PortletType.init(PortletType.java:89)
at com.webmethods.portal.service.portlet.impl.PortletProvider.initComponent(PortletProvider.java:950)
at com.webmethods.portal.service.portlet.impl.PortletProvider.initComponents(PortletProvider.java:793)
at com.webmethods.portal.system.impl.BaseProvider.init(BaseProvider.java:149)
at com.webmethods.portal.service.portlet.impl.PortletProvider.init(PortletProvider.java:359)
at com.webmethods.portal.system.init.impl.DefaultPhase.initComponent(DefaultPhase.java:117)
at com.webmethods.portal.system.impl.BaseProvider.initComponents(BaseProvider.java:621)
at com.webmethods.portal.system.impl.BaseProvider.init(BaseProvider.java:149)
at com.webmethods.portal.system.init.impl.DefaultPhase.init(DefaultPhase.java:49)
at com.webmethods.portal.system.init.impl.DefaultPhaseProvider.initComponent(DefaultPhaseProvider.java:266)
at com.webmethods.portal.system.impl.BaseProvider.initComponents(BaseProvider.java:621)
at com.webmethods.portal.system.impl.BaseProvider.init(BaseProvider.java:149)
at com.webmethods.portal.system.init.impl.DefaultPhaseProvider.initializePhases(DefaultPhaseProvider.java:91)
at com.webmethods.portal.system.init.impl.ClusterPhaseProvider.initializePhases(ClusterPhaseProvider.java:121)
at com.webmethods.portal.system.init.impl.PartitionPhaseProvider.initializePhases(PartitionPhaseProvider.java:59)
at com.webmethods.portal.system.PortalSystem.init(PortalSystem.java:946)
at com.webmethods.portal.system.PortalSystem.main(PortalSystem.java:868)
at com.webmethods.portal.system.PortalSystemActivator$1.call(PortalSystemActivator.java:57)
at com.webmethods.portal.system.PortalSystemActivator$1.call(PortalSystemActivator.java:53)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at java.lang.Thread.run(Thread.java:745)

I just saw in another topic that : “If you are getting those errors on the first startup of a new installation then it is likely that the database you are pointing at is not empty and contains data from some previous install attempt. To resolve it you would have to either point at a new fresh database or drop and re-create the database you are pointing at and try starting up again.”
Source: http://tech.forums.softwareag.com/techjforum/posts/list/0/53985.page

It might be related but I need your advices on this point.

Thanks a lot for your help,
++

Hi,

Have you installed MWS fixes before starting the MWS server ? Also can you please confirm if you have initialized MWS server in case you are using External database.

Thanks,
Yogesh