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  • 1.  MAS 9.1 - in Maximo Mobile device, support data is not loading.

    Posted 8 days ago

    Hi, 

    In MAS 9.1 version, When logged in Mobile device, supporting data doesn't load and throws below error. 

    Supporting data

    Cannot read properties of undefined (reading 'toUpperCase')

    Anyone faced similar issue? 



    ------------------------------
    Prathamesh Kulkarni
    ------------------------------


  • 2.  RE: MAS 9.1 - in Maximo Mobile device, support data is not loading.

    Posted 6 days ago

    I would recommend to review the mobile log files for additional information. Please do enable "Enable debug logging" option before collecting the log files



    ------------------------------
    Lokesh Prabhu Ayill Balaji
    Maximo Consultant
    Sedin Technologies Corp || EAM360
    Fredericton NB
    5062380196
    ------------------------------

    Original Message


  • 3.  RE: MAS 9.1 - in Maximo Mobile device, support data is not loading.

    Posted 2 days ago
    Edited by Steven Shull 2 days ago

    I'd check out your mobile schema (open a new tab after authenticating and hit /maximo/oslc/graphite/mobile/schema). Likely you have some sort of error and that would be visible at the bottom of the schema. 



    ------------------------------
    Steven Shull
    Principal Maximo Solutions Engineer
    Naviam
    Cincinnati OH
    ------------------------------

    Original Message


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