Maximo

Hello,

We will be upgrading from 7.6 to MAS 9. We are still thinking on how to add the new users. I learned that the supported way of adding users is via MAS and allow MAS to synchronize them to Manage. However, there are some mapping issues that we are working on.

I also learned that alternatively for a short period of time, we can add the users (via MIF or after changing the system properties) firstly in manage and allow the cron task to synchronize them in MAS.

Can someone let me know:

1) The name of the system property (whether it already exists or we need to add it) that will reenable the users adding the users in Manage.

2) Are there any known issues (or shortcomings) of this approach (i.e. adding the users in Manage and allow the cron task to sync them in MAS)

Thanks

Pankaj Bhide

Hello,

We will be upgrading from 7.6 to MAS 9. We are still thinking on how to add the new users. I learned that the supported way of adding users is via MAS and allow MAS to synchronize them to Manage. However, there are some mapping issues that we are working on.

I also learned that alternatively for a short period of time, we can add the users (via MIF or after changing the system properties) firstly in manage and allow the cron task to synchronize them in MAS.

Can someone let me know:

1) The name of the system property (whether it already exists or we need to add it) that will reenable the users adding the users in Manage.

2) Are there any known issues (or shortcomings) of this approach (i.e. adding the users in Manage and allow the cron task to sync them in MAS)

Thanks

Pankaj Bhide

To address your questions regarding user management during the upgrade from Maximo 7.6 to MAS 9, and the temporary approach of adding users directly in Manage while allowing the cron task to synchronize them to MAS, here's a detailed response:

1) Name of the System Property for Enabling User Creation in Manage:

In Maximo Manage on MAS, the default and recommended approach for user management is to create users in MAS and have them synchronized to Manage. However, for a short-term workaround where users can be added directly to Manage (bypassing MAS), you can configure the system to allow this using a specific system property.

The system property you need to modify or create is:

• mxe.usermgmt.adduserinmanage

This property determines whether you can directly add users to Maximo Manage. If this property is set to true, you will be able to add users directly in Manage, and the cron task will synchronize them to MAS.

Steps:

1. Navigate to System Properties in Manage.
2. Look for the property mxe.usermgmt.adduserinmanage.
   • If it does not exist, you can create it manually.
3. Set its value to true to allow user creation in Manage.
4. Save and refresh the properties to apply the changes.

This will temporarily enable user creation within Manage, allowing the cron task to handle synchronization with MAS.

2) Known Issues or Shortcomings of This Approach:

While this workaround may provide a quick solution during the upgrade process, there are some potential issues and shortcomings to be aware of:

• Synchronization Delays:

  • Cron tasks may not immediately reflect the changes made in Manage in MAS. There can be delays in synchronizing new users and their associated data (such as roles and permissions) between Manage and MAS. This could lead to inconsistencies, especially if users are required to access both systems quickly.

• Mapping Issues:

  • As you already mentioned, there could be mapping issues when synchronizing user details from Manage to MAS. These issues may arise because the user management models in MAS and Manage may not perfectly align. Attributes such as roles, groups, or specific permissions might not map properly, leading to potential access or functionality problems for the new users.

• Temporary Workaround:

  • This approach is considered a temporary workaround and not recommended for the long term. Over time, relying on adding users directly in Manage could lead to issues in consistency, especially as user management is gradually shifted to MAS. IBM strongly recommends using the MAS user management functionality for a streamlined and more robust user synchronization experience.

• Cron Task Failures:

  • There is always the possibility that the cron task responsible for synchronizing users between Manage and MAS could fail or encounter issues. If the cron task fails, newly added users in Manage may not be properly synchronized, resulting in a loss of access or data inconsistencies.

Recommendations:

• It's recommended to resolve the mapping issues you're experiencing as soon as possible to transition fully to user management via MAS, as this is the supported and scalable approach.
• Minimize the duration of using this workaround and ensure that your cron task for synchronization is monitored for any failures or issues.
• Test the synchronization process in a staging environment to verify that the users, along with their roles and permissions, are being synchronized accurately before applying it in production.

By considering these aspects, you can ensure a smoother transition during your upgrade process from Maximo 7.6 to MAS 9.

Hello,

We will be upgrading from 7.6 to MAS 9. We are still thinking on how to add the new users. I learned that the supported way of adding users is via MAS and allow MAS to synchronize them to Manage. However, there are some mapping issues that we are working on.

I also learned that alternatively for a short period of time, we can add the users (via MIF or after changing the system properties) firstly in manage and allow the cron task to synchronize them in MAS.

Can someone let me know:

1) The name of the system property (whether it already exists or we need to add it) that will reenable the users adding the users in Manage.

2) Are there any known issues (or shortcomings) of this approach (i.e. adding the users in Manage and allow the cron task to sync them in MAS)

Thanks

Pankaj Bhide

Hello,

We will be upgrading from 7.6 to MAS 9. We are still thinking on how to add the new users. I learned that the supported way of adding users is via MAS and allow MAS to synchronize them to Manage. However, there are some mapping issues that we are working on.

I also learned that alternatively for a short period of time, we can add the users (via MIF or after changing the system properties) firstly in manage and allow the cron task to synchronize them in MAS.

Can someone let me know:

1) The name of the system property (whether it already exists or we need to add it) that will reenable the users adding the users in Manage.

2) Are there any known issues (or shortcomings) of this approach (i.e. adding the users in Manage and allow the cron task to sync them in MAS)

Thanks

Pankaj Bhide