Which version of wM are you on?
In earlier version you had to set the level to the highest level required which can be reduced to the needed level in MWS.
On current versions it is named minimum level, so you have to set the lowest level required which can be increased in MWS later on.
Please check for PRT, Monitor and Designer Process Development Fixes.
Regrards,
Holger
#webMethods-BPMS#webMethods#BPM