Is there a definitive reference for Targetprocess Jira integration?  I intended to comb the Product Documentation but currently cannot access the link (per another thread).  Any links, docs, etc would be most appreciated.

------------------------------
Best,
Tom McDonnell
------------------------------

#Targetprocess

Hi Tom,

The overview of the integration is available to https://www.targetprocess.com/features/jira-integration-safe/ 
The details on the setup can be found at https://www.targetprocess.com/guide/integrations/native-targetprocess-jira-integration/

Please let me know if you have more questions about this integration!

Best wishes,
Julia.
Original Message:
Sent: 09-14-2021 16:34
From: Tom McDonnell
Subject: Jira Integration

Is there a definitive reference for Targetprocess Jira integration?  I intended to comb the Product Documentation but currently cannot access the link (per another thread).  Any links, docs, etc would be most appreciated.

------------------------------
Best,
Tom McDonnell
------------------------------

#Targetprocess

Julia,
Thank you!  Do we know if the Tasktop integration is the recommended way forward now?  Will the "native" Jira integration become deprecated?

------------------------------
Best,
Tom McDonnell
------------------------------

Original Message:
Sent: 09-15-2021 06:33
From: Julia Pastushenko
Subject: Jira Integration

Hi Tom,

The overview of the integration is available to https://www.targetprocess.com/features/jira-integration-safe/
The details on the setup can be found at https://www.targetprocess.com/guide/integrations/native-targetprocess-jira-integration/

Please let me know if you have more questions about this integration!

Best wishes,
Julia.
Original Message:
Sent: 09-14-2021 16:34
From: Tom McDonnell
Subject: Jira Integration

Is there a definitive reference for Targetprocess Jira integration?  I intended to comb the Product Documentation but currently cannot access the link (per another thread).  Any links, docs, etc would be most appreciated.

------------------------------
Best,
Tom McDonnell
------------------------------

#Targetprocess

Actually it's the other way around - we used to always suggest Tasktop integration in the past, because we didn't have the native solution. Now for the new customers we rather suggest the native integration, it is easier to set up and to maintain, and it does not require setting up a separate server to host Tasktop (which brings extra cost for the customer).
However, we do not have any plans to deprecate Tasktop integration, so if someone is already using Tasktop to integrate some of their tools and would like to add Targetprocess integration to the mix, it is definitely possible. 

Best wishes,
Julia.

Original Message:
Sent: 09-16-2021 12:06
From: Tom McDonnell
Subject: Jira Integration

Julia,
Thank you!  Do we know if the Tasktop integration is the recommended way forward now?  Will the "native" Jira integration become deprecated?

------------------------------
Best,
Tom McDonnell

Original Message:
Sent: 09-15-2021 06:33
From: Julia Pastushenko
Subject: Jira Integration

Hi Tom,

The overview of the integration is available to https://www.targetprocess.com/features/jira-integration-safe/
The details on the setup can be found at https://www.targetprocess.com/guide/integrations/native-targetprocess-jira-integration/

Please let me know if you have more questions about this integration!

Best wishes,
Julia.
Original Message:
Sent: 09-14-2021 16:34
From: Tom McDonnell
Subject: Jira Integration

Is there a definitive reference for Targetprocess Jira integration?  I intended to comb the Product Documentation but currently cannot access the link (per another thread).  Any links, docs, etc would be most appreciated.

------------------------------
Best,
Tom McDonnell
------------------------------

#Targetprocess

Good to know the native is recommended for new customers.
Does native Jira integration support both Jira Software and Jira Service Desk?  The page doesn't specify but mentions "sprint" so implies it's for Jira Software. 

------------------------------
Best,
Tom McDonnell
------------------------------

Original Message:
Sent: 09-16-2021 12:14
From: Julia Pastushenko
Subject: Jira Integration

Actually it's the other way around - we used to always suggest Tasktop integration in the past, because we didn't have the native solution. Now for the new customers we rather suggest the native integration, it is easier to set up and to maintain, and it does not require setting up a separate server to host Tasktop (which brings extra cost for the customer).
However, we do not have any plans to deprecate Tasktop integration, so if someone is already using Tasktop to integrate some of their tools and would like to add Targetprocess integration to the mix, it is definitely possible.

Best wishes,
Julia.

Original Message:
Sent: 09-16-2021 12:06
From: Tom McDonnell
Subject: Jira Integration

Julia,
Thank you!  Do we know if the Tasktop integration is the recommended way forward now?  Will the "native" Jira integration become deprecated?

------------------------------
Best,
Tom McDonnell

Original Message:
Sent: 09-15-2021 06:33
From: Julia Pastushenko
Subject: Jira Integration

Hi Tom,

The overview of the integration is available to https://www.targetprocess.com/features/jira-integration-safe/
The details on the setup can be found at https://www.targetprocess.com/guide/integrations/native-targetprocess-jira-integration/

Please let me know if you have more questions about this integration!

Best wishes,
Julia.
Original Message:
Sent: 09-14-2021 16:34
From: Tom McDonnell
Subject: Jira Integration

Is there a definitive reference for Targetprocess Jira integration?  I intended to comb the Product Documentation but currently cannot access the link (per another thread).  Any links, docs, etc would be most appreciated.

------------------------------
Best,
Tom McDonnell
------------------------------

#Targetprocess

Both are supported:

Original Message:
Sent: 09-16-2021 12:26
From: Tom McDonnell
Subject: Jira Integration

Good to know the native is recommended for new customers.
Does native Jira integration support both Jira Software and Jira Service Desk?  The page doesn't specify but mentions "sprint" so implies it's for Jira Software. 

------------------------------
Best,
Tom McDonnell

Original Message:
Sent: 09-16-2021 12:14
From: Julia Pastushenko
Subject: Jira Integration

Actually it's the other way around - we used to always suggest Tasktop integration in the past, because we didn't have the native solution. Now for the new customers we rather suggest the native integration, it is easier to set up and to maintain, and it does not require setting up a separate server to host Tasktop (which brings extra cost for the customer).
However, we do not have any plans to deprecate Tasktop integration, so if someone is already using Tasktop to integrate some of their tools and would like to add Targetprocess integration to the mix, it is definitely possible.

Best wishes,
Julia.

Original Message:
Sent: 09-16-2021 12:06
From: Tom McDonnell
Subject: Jira Integration

Julia,
Thank you!  Do we know if the Tasktop integration is the recommended way forward now?  Will the "native" Jira integration become deprecated?

------------------------------
Best,
Tom McDonnell

Original Message:
Sent: 09-15-2021 06:33
From: Julia Pastushenko
Subject: Jira Integration

Hi Tom,

The overview of the integration is available to https://www.targetprocess.com/features/jira-integration-safe/
The details on the setup can be found at https://www.targetprocess.com/guide/integrations/native-targetprocess-jira-integration/

Please let me know if you have more questions about this integration!

Best wishes,
Julia.
Original Message:
Sent: 09-14-2021 16:34
From: Tom McDonnell
Subject: Jira Integration

Is there a definitive reference for Targetprocess Jira integration?  I intended to comb the Product Documentation but currently cannot access the link (per another thread).  Any links, docs, etc would be most appreciated.

------------------------------
Best,
Tom McDonnell
------------------------------

#Targetprocess

This seems to be a screenshot. Where would I find it?  Do the native Jira integrations become available Solutions upon request from a product specialist?  I'm learning in a demo environment and not seeing these as solutions.

------------------------------
Best,
Tom McDonnell
------------------------------

Original Message:
Sent: 09-16-2021 12:32
From: Julia Pastushenko
Subject: Jira Integration

Both are supported:

Original Message:
Sent: 09-16-2021 12:26
From: Tom McDonnell
Subject: Jira Integration

Good to know the native is recommended for new customers.
Does native Jira integration support both Jira Software and Jira Service Desk?  The page doesn't specify but mentions "sprint" so implies it's for Jira Software. 

------------------------------
Best,
Tom McDonnell

Original Message:
Sent: 09-16-2021 12:14
From: Julia Pastushenko
Subject: Jira Integration

Actually it's the other way around - we used to always suggest Tasktop integration in the past, because we didn't have the native solution. Now for the new customers we rather suggest the native integration, it is easier to set up and to maintain, and it does not require setting up a separate server to host Tasktop (which brings extra cost for the customer).
However, we do not have any plans to deprecate Tasktop integration, so if someone is already using Tasktop to integrate some of their tools and would like to add Targetprocess integration to the mix, it is definitely possible.

Best wishes,
Julia.

Original Message:
Sent: 09-16-2021 12:06
From: Tom McDonnell
Subject: Jira Integration

Julia,
Thank you!  Do we know if the Tasktop integration is the recommended way forward now?  Will the "native" Jira integration become deprecated?

------------------------------
Best,
Tom McDonnell

Original Message:
Sent: 09-15-2021 06:33
From: Julia Pastushenko
Subject: Jira Integration

Hi Tom,

The overview of the integration is available to https://www.targetprocess.com/features/jira-integration-safe/
The details on the setup can be found at https://www.targetprocess.com/guide/integrations/native-targetprocess-jira-integration/

Please let me know if you have more questions about this integration!

Best wishes,
Julia.
Original Message:
Sent: 09-14-2021 16:34
From: Tom McDonnell
Subject: Jira Integration

Is there a definitive reference for Targetprocess Jira integration?  I intended to comb the Product Documentation but currently cannot access the link (per another thread).  Any links, docs, etc would be most appreciated.

------------------------------
Best,
Tom McDonnell
------------------------------

#Targetprocess

JIRA integration (both native or with Tasktop) is not available by default and can be enabled and set up by our Implementation Team.
To request a setup or a demo the customer should contact our Sales Team at tp-sales@apptio.com

Best wishes,
Julia.
Original Message:
Sent: 09-16-2021 12:45
From: Tom McDonnell
Subject: Jira Integration

This seems to be a screenshot. Where would I find it?  Do the native Jira integrations become available Solutions upon request from a product specialist?  I'm learning in a demo environment and not seeing these as solutions.

------------------------------
Best,
Tom McDonnell

Original Message:
Sent: 09-16-2021 12:32
From: Julia Pastushenko
Subject: Jira Integration

Both are supported:

Original Message:
Sent: 09-16-2021 12:26
From: Tom McDonnell
Subject: Jira Integration

Good to know the native is recommended for new customers.
Does native Jira integration support both Jira Software and Jira Service Desk?  The page doesn't specify but mentions "sprint" so implies it's for Jira Software. 

------------------------------
Best,
Tom McDonnell

Original Message:
Sent: 09-16-2021 12:14
From: Julia Pastushenko
Subject: Jira Integration

Actually it's the other way around - we used to always suggest Tasktop integration in the past, because we didn't have the native solution. Now for the new customers we rather suggest the native integration, it is easier to set up and to maintain, and it does not require setting up a separate server to host Tasktop (which brings extra cost for the customer).
However, we do not have any plans to deprecate Tasktop integration, so if someone is already using Tasktop to integrate some of their tools and would like to add Targetprocess integration to the mix, it is definitely possible.

Best wishes,
Julia.

Original Message:
Sent: 09-16-2021 12:06
From: Tom McDonnell
Subject: Jira Integration

Julia,
Thank you!  Do we know if the Tasktop integration is the recommended way forward now?  Will the "native" Jira integration become deprecated?

------------------------------
Best,
Tom McDonnell

Original Message:
Sent: 09-15-2021 06:33
From: Julia Pastushenko
Subject: Jira Integration

Hi Tom,

The overview of the integration is available to https://www.targetprocess.com/features/jira-integration-safe/
The details on the setup can be found at https://www.targetprocess.com/guide/integrations/native-targetprocess-jira-integration/

Please let me know if you have more questions about this integration!

Best wishes,
Julia.
Original Message:
Sent: 09-14-2021 16:34
From: Tom McDonnell
Subject: Jira Integration

Is there a definitive reference for Targetprocess Jira integration?  I intended to comb the Product Documentation but currently cannot access the link (per another thread).  Any links, docs, etc would be most appreciated.

------------------------------
Best,
Tom McDonnell
------------------------------

#Targetprocess