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ISVG-IG - Some attributes become blank after modifying user from source

  • 1.  ISVG-IG - Some attributes become blank after modifying user from source

    Posted Mon June 05, 2023 06:51 PM

    We developed a custom HR adapter for ISIGI 5.2.6. No problem with it.
    We are testing it now in ISVG 10.0.1.3. There is no issue when we create a new user from the source. All information are synchronized in ISVG.

    When we tested out modify by modifying an attribute in the source and running the Change Log Sync, we checked the IB_ACCOUNT_DELTAS table and the DELTA_JSON contained just the attribute that we wanted to modify, which is as expected. When I run the connector and check the Events In log, I notice that the EXTATTR9 includes several attributes which were not attributes I modified in the source. And looking at the delta values for those in the logs, they are all null. Somehow, something is removing values during Events In. Has anyone else encountered something similar?



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    Derrick Nidar
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  • 2.  RE: ISVG-IG - Some attributes become blank after modifying user from source

    Posted Tue June 06, 2023 07:22 AM

    Hello, 

    Same issue happened to us for Brokerage HR Feed with 10.0.1.3. We opened a case and it was confirmed a bug. IBM delivered a HF for this. The issue is still there at 10.0.1.4. So with either of the patches you need a HF.

    If you open a case and mention this, that would be better, it should be included in June quarterly patch. (10.0.1.5 ? ) You can give our case number TS012556812 as reference for faster progress.



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    Ali Malik Gürbüz
    Bilgibirikim Std.Lti - Turkey/EMEA
    IBM Business Partner
    10+ Years with ISIM/ISVG etc.
    5.2.5 Certified Exam Developer *I* - 2019
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