I'm curious - why would you do a "fresh" install of a 3+ year old version of RDi? V9.6 with its 8 fix packs (so far) over the last 3 years offer a huge list of new and improved features. I am fairly certain 9.5 is not supported any longer. I would advise that you install the latest version from the trial download page - 9.6.0.8 at the moment. Install that and see if it works. Even if your problem is such that the latest release doesn't fix it, you'll at least have a supported version of RDi installed so you can get support for solving it. And she'll have a far superior version of RDi to work with - bonus!
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