IBM Storage Defender

IBM Storage Defender

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  • 1.  HYPER V VM backup manual and through Scheduler is failing

    Posted Thu June 29, 2017 01:58 AM

    Hello,

    I am trying to back up vm which is hosted on Hyperv I have installed VE for hyper v but when I am trying to schedule the backup and trying manually also it is failing with below error I can see the licence file under tdphyperv folder.

     

    Executing Operating System command or script:
       C:\Hyperv02-INCR.cmd
    ANS2690E A Hyper-V BACKUP VM command with mode IFFULL or IFINCR was specified bu
    t the Data Protection for Microsoft Hyper-V license file does not exist or is no
    t valid
    Finished command.  Return code is: 12
    ANS1909E The scheduled command failed.
    ANS1512E Scheduled event 'DYIH-VMIMGE01-DCPRHYPERV02' failed.  Return code = 12.

     

    Prem



  • 2.  RE: HYPER V VM backup manual and through Scheduler is failing

    Posted Thu June 29, 2017 03:26 AM

    You have to download licensed software from IBM Software Access Catalog With an account that has valid software License agreement.

     

    https://www-304.ibm.com/partnerworld/wps/servlet/ContentHandler/isv/sac



  • 3.  RE: HYPER V VM backup manual and through Scheduler is failing

    Posted Thu June 29, 2017 10:02 AM

    Hi Espen,

    Thanks for the response, I have downloaded this from passport advantage site only not from ftp site, that is my point when i go into tdphyperv folder I can see one licence file is there and checked and verify inside that it is written paid licence .

    Thanks 

    Prem



  • 4.  RE: HYPER V VM backup manual and through Scheduler is failing

    Posted Thu June 29, 2017 10:36 AM

    just an addition that ve is showing in program and feature that means product is installed but it is not listed tsm directory in all application, ideally once anything installed it also display on all program also.

     

    Prem



  • 5.  RE: HYPER V VM backup manual and through Scheduler is failing

    Posted Fri July 07, 2017 11:11 PM

    hello guys,

    any suggestion was it bug or something on 7.1.7 I tried to reinstall the complete package but same error, I have downloaded this passport advantage only so I am authorize to use it.

     

    Prem



  • 6.  RE: HYPER V VM backup manual and through Scheduler is failing

    Posted Mon July 10, 2017 06:02 AM

    Hello Guys,

    Any suggestion pls I tried all the option but no luck I have downloaded this passport advantage only but still getting license error.

    C:\>hyperv01-full.cmd
    ANS2690E A Hyper-V BACKUP VM command with mode IFFULL or IFINCR was specified bu
    t the Data Protection for Microsoft Hyper-V license file does not exist or is no
    t valid

    Prem