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how to fix missing scan status

  • 1.  how to fix missing scan status

    Posted Thu June 24, 2021 08:47 PM

    I upgraded from ILMT 9.2.17 to 9.2.23 and afterwards all of my client agents have a status of "missing scan". I have tried repeating the initiate software scan and upload scan results in bigfix as relevant tasks, but nothing seems to work. I've tried multiple data imports within the license metric tool web UI also. Everything seems to be functioning as expected except this.






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  • 2.  RE: how to fix missing scan status

    Posted Mon August 23, 2021 07:22 AM

    Hi

    Can you try restarting the fillDB service?

    service besfilldb stop

    service besfilldb start

    Thanks






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