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How do I move the license from my old PC to my new PC?

  • 1.  How do I move the license from my old PC to my new PC?

    Posted Mon September 14, 2020 04:09 PM

    I am upgrading a PC and need to move the License over to the new one. When I enter the product key I gives me an error that the maximum about of licenses have been assigned. So my question is how do I move the license from my old PC to my new PC?





    #SPSSLicensing
    #SPSSStatistics
    #Support
    #SupportMigration


  • 2.  RE: How do I move the license from my old PC to my new PC?

    Posted Tue September 15, 2020 06:01 AM

    Support Member​ Dear SPSS user,

     

    due to privacy issues, SPSS Licensing requests which require exchange of confidential information such as IBM Customer Number, authorization code, email address, etc...  need to be handled through the SPSS Licensing support page:

    https://www.ibm.com/mysupport/s/topic/0TO500000001xvJGAQ/spss-licensing

    Use the blue button called “Open a case to get help with SPSS License issues” to open a case. Include all required information (e.g. authorization code, lock-code, product version, ...) so that we can immediately process your request.

     

    For licensing questions on Student and Gradpack versions, please reach out to your vendor or academic institution where you obtained the license:

    https://www.ibm.com/support/pages/spss-student-version-and-graduate-pack-resources

     

    IBM SPSS Technical Support

     





    #SPSSLicensing
    #SPSSStatistics
    #Support
    #SupportMigration


  • 3.  RE: How do I move the license from my old PC to my new PC?

    Posted Mon January 22, 2024 11:35 AM

    To transfer your license to a new PC, you'll need to deactivate the license on the old one. Follow these steps:

    1. Go to "Settings" on your old PC.
    2. Click on "Update & Security" and then select "Activation."
    3. Choose "Troubleshoot" and follow the on-screen instructions to deactivate the license.

    Once deactivated, you can use the same product key on your new PC. If you encounter issues, you may need to contact at 

    Servicios Complementarios en Guatemala or Microsoft Support for assistance in managing your license transfers.



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    James Martin
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