AIX

AIX

Connect with fellow AIX users and experts to gain knowledge, share insights, and solve problems.


#Power
 View Only
  • 1.  HMC 5.2 Documentation

    Posted Mon April 17, 2006 11:07 AM

    Originally posted by: SystemAdmin


    Does anyone have any idea when IBM is going to update their HMC documentation? Every HMC Doc I run across is so outdated is virtually useless.

    Hardware Mangement Console for pSeries - Installation and Operations (SA38-0590-07) was shipped with the customer's equipment earlier this year. It was published Nov 2003. It is for HMC Release 3 Version 2.0. Customer's initial install was 5.0

    Effective System Management Using the IBM Hardware Management Console for pSeries,(SG24-7038-00) published August 2003. This document doesn't even reference the p5 series.

    These are the most recent documents I can find. The HMC user interface has changed so much since these were initially published I'm not sure why IBM still has these available.

    Gary Galloway
    Ankhu Consulting
    ggallow@ankhu.com
    #AIX-Forum


  • 2.  Re: HMC 5.2 Documentation

    Posted Mon April 17, 2006 12:45 PM

    Originally posted by: woofer


    I'm intrigued that the old hard copy manual for HMC Installation and Operations was shipped this year. It's definitely no longer applicable. When the new POWER5 systems and their HMCs were announced, IBM made a conscious decision to put documentation online. They created the Information Center on the web and also included the then-current soft copy version of Information Center on HMCs being shipped. Here's a link to the basic HMC information:

    http://publib.boulder.ibm.com/infocenter/eserver/v1r3s/index.jsp?topic=/iphai/basicops.htm

    There's also an HMC Best Practices document on the web at this location:

    http://www-03.ibm.com/servers/eserver/support/unixservers/hmc_best_practices.html

    This link takes you to the overall HMC info. (It's above the other link)

    http://publib.boulder.ibm.com/infocenter/eserver/v1r3s/index.jsp?topic=/iphai/hmc.htm

    I hope this helps.

    #AIX-Forum


  • 3.  Re: HMC 5.2 Documentation

    Posted Mon April 17, 2006 02:56 PM

    Originally posted by: SystemAdmin


    Thanks for the links. Only problem is that this documentation is not accurate. My client is looking at implementing SNMP traps. This is what the HMC doc says from the above link.

    Use Electronic Service Agent to specify IP addresses or host names of servers you want to receive notification (SNMP trap) when problems occur. When the server receives notification that a service event has occurred, you can use a program application to process or display the information contained in the notification.
    In the navigation area, open Service Applications.
    1. Select Service Agent.
    2. Select Customer Notification.
    3. In the Notification of Service Events window, click the "SNMP Traps" tab.
    4. Select "Enable SNMP traps notification".
    5. Click Add to add an IP address or host name of the server to the list and to select the notification event.

    Starting with #3, there is not "SNMP Traps" tab.
    #4, no "Enable SNMP traps notification" selection.

    There is an "SNMP Traps Configuration" tab with an "Add" button, but the only event available is "Problem Log Entry Created". In the documentation the list of SNMP traps available, doesn't even include this event. Granted this is probably obscure functionality, but if you are going to put it in the product, it should be accurately documented.

    I've for the most part been impressed with IBMs documentation. Its usually pretty through. But seems like when it comes to the HMC, something somewhere fell apart.

    Gary Galloway
    Ankhu Consultion
    ggallow@ankhu.com
    #AIX-Forum


  • 4.  Re: HMC 5.2 Documentation

    Posted Mon April 17, 2006 03:08 PM

    Originally posted by: SystemAdmin


    Finally figured out what they were talking about. "Problem Log Entry Created" is the DESCRIPTION of the event, not the NAME(as I would have expected) its the only event available in the HMC.

    Gary Galloway
    Ankhu Consultion
    ggallow@ankhu.com
    #AIX-Forum


  • 5.  Re: HMC 5.2 Documentation

    Posted Mon April 17, 2006 03:16 PM

    Originally posted by: woofer


    As you discovered, all that the HMC does is alert a remote application that an error has been logged, it does not give details about that error. The HMC is designed to forward that error on to IBM Service via call-home. The SNMP trap is one option of notifying the customer that something has occurred. The other option, of course, is email.
    #AIX-Forum


  • 6.  Re: HMC 5.2 Documentation

    Posted Wed January 09, 2008 05:49 AM

    Originally posted by: SystemAdmin



    Why the HMC doesn't give details about logged error via email notification?
    Reporting system: hmc01
    Machine type-model/serial: 9117-570/657E26D
    Problem number: 130
    Error: B3030001
    Description:
    Last occurred: 12/10/07 6:50 PM
    Current status:
    PMR number: n/a
    Details: empty!!!

    How can I get error details via email notification?
    #AIX-Forum