IBM Guardium

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  • 1.  Guardium v11 - Collector license

    Posted Thu May 28, 2020 09:55 AM
    Reply
    Hi everyone!
    I've been working in Guardium V11 Demo and i realized that collector don't have the license installed so the GUI is limited to a few functions only.
    I read here in the community about the license should be installed only en CM, is right?
    I got an error trying to install the collector license in the collector itself :"The license Key is missing the LICR number" but the license i tried to install is the correct one. ¿?

    Thanks.
    Alex.

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    Alejandro Diaschi
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  • 2.  RE: Guardium v11 - Collector license

    Posted Thu May 28, 2020 10:01 AM
    Reply
    That seems to point to a license problem.

    Did you obtain the license from IBM PA website?

    Please review these links:
    https://www.ibm.com/support/knowledgecenter/SSMPHH_10.1.0/com.ibm.guardium.doc.install/install/licenses.html
    https://www.ibm.com/support/knowledgecenter/SSMPHH_10.1.0/com.ibm.guardium.doc.install/install/licenses_install.html

    I hope they help...


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    MARK HARRIS
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    Original Message


  • 3.  RE: Guardium v11 - Collector license

    Posted Thu May 28, 2020 10:15 AM
    Reply
    Their is an license check option in cli:

    license check <license key>

    That might give you a way of checking

    ------------------------------
    MARK HARRIS
    ------------------------------

    Original Message


  • 4.  RE: Guardium v11 - Collector license

    Posted Thu May 28, 2020 10:24 AM
    Reply
    Thanks for your answer Mark. I've already check these links. I'll ask the person who downloaded the keys for the site where he got it.

    Thanks!

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    Alejandro Diaschi
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    Original Message


  • 5.  RE: Guardium v11 - Collector license

    Posted Sun May 31, 2020 07:17 AM
    Reply
    Thanks I was also looking for this.

    ------------------------------
    nico linda
    HealthStuff
    ------------------------------

    Original Message


  • 6.  RE: Guardium v11 - Collector license

    Posted Mon June 01, 2020 10:55 AM
    Reply
    Good Day Mark! Thanks for your help.  I talked with the person who downloaded the product and the key. It's a demo version and the key was downloaded from a Partner site.
    https://www.ibm.com/partnerworld/program/benefits/software-access-catalog.    

    Redirects to -> 

    https://www-03.ibm.com/isc/esd/dswdown/xxxxxxxx


    From the collector GUI :



    The license came in a bundle with the software. I'm a little confused, it shouldn't give that error. Any hint?

    Thanks and regards!



    ------------------------------
    Alejandro Diaschi
    ------------------------------

    Original Message


  • 7.  RE: Guardium v11 - Collector license

    Posted Tue June 02, 2020 05:17 AM
    Reply

    Hi

    Can you check the license on another appliance using the cli command I sent to you?

    You can contact the supplier of the license, and ask if they know of any problems, if they know of an issue that might explain the problem.

    I assume that this is the first time you have used this license? 



    ------------------------------
    MARK HARRIS
    ------------------------------

    Original Message


  • 8.  RE: Guardium v11 - Collector license

    Posted Tue June 02, 2020 09:39 AM
    Edited by Alejandro Diaschi Tue June 02, 2020 09:43 AM
    Reply
    Good day! Mark, unfortunately i don't have other server or apliance(collector) to check it. My architecture is only :

    1 Aggregator
    1 Collector:
    1 DDBB Server

    I checked the license in the collector server mentioned via cli and the result is :

    <cli>license check (milicensenumber)
    License check OK.
    ok

    and then when i run..

    <cli>store license (milicensenumber)
    error: The license Key is missing the LICR number.
    License key has not been applied successfully.
    err

    Same error than GUI and i don't know why. Yes, the first use with this license. Maybe I should consider contacting the support as you said.


    Thanks for your support.




    ------------------------------
    Alejandro Diaschi
    ------------------------------

    Original Message


  • 9.  RE: Guardium v11 - Collector license

    Posted Tue June 02, 2020 09:53 AM
    Reply

    hi

    I would suggest that you contact the website that provides the license key.

    I'm not sure what the cli command checks it could simply be that it matches certain length and criteria.

    Maybe the catalog website can provide you an alternative.

    I hope that helps...



    ------------------------------
    MARK HARRIS
    ------------------------------

    Original Message


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