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GIS Object is not getting created in Maximo Spatial 7.6

  • 1.  GIS Object is not getting created in Maximo Spatial 7.6

    Posted Wed September 09, 2020 05:05 AM

    Hi All,


    I am new to Maximo spatial and currently I am trying to configure the Map services in Map Manager application.

    In service layer, I am trying to create GIS Object but when I click on "Execute GIS Configuration" button then application gets in to

    hung mode but object is not getting created.

    I have verified the GIS Mapper service link and its working fine. I am following the steps which is mentioned in the below link and please assist me if i need to perform any prerequisite steps before creating GIS object. 

    Creating GIS Objects in Maximo Spatial 7.6 with Feature Services

    Ibm remove preview
    Creating GIS Objects in Maximo Spatial 7.6 with Feature Services
    I've installed Spatial 7.6, and we are trying to create the objects using Feature Services. How can I complete this?
    View this on Ibm >






    ------------------------------
    Thanks
    Sudhindra Shivanagere
    ------------------------------



    #AssetandFacilitiesManagement
    #Maximo
    #MaximoSpatial


  • 2.  RE: GIS Object is not getting created in Maximo Spatial 7.6

    Posted Thu September 10, 2020 05:14 AM
    Adding one more point for the above question.

    GIS is configured with Token based security so is there any dependency on that configuration. I have provided username and password but still unable to get the attribute list when I click on  "Execute GIS Configuration" button.

    Is there any dependency with security configurations.?



    ------------------------------
    Thanks
    Sudhindra Shivanagere
    ------------------------------



  • 3.  RE: GIS Object is not getting created in Maximo Spatial 7.6

    Posted Thu September 10, 2020 07:44 AM

    Hello Sudhindra,

    Is there any error or debug message in the log?

    Thanks!



    ------------------------------
    Joao Souto
    Maximo Product Architect
    IBM
    ------------------------------



  • 4.  RE: GIS Object is not getting created in Maximo Spatial 7.6

    Posted Thu September 10, 2020 07:52 AM
    Hi Joao Souto,

    Thanks for the response.

    I have verified the log but there is no specific message related to this or any error displaying once I click on "Execute GIS Configuration" button.
    As per my understanding, once I click on the button then a request is going to GIS to bring the attribute information which is configured in GIS -  I am correct here?



    ------------------------------
    Thanks
    Sudhindra Shivanagere
    ------------------------------



  • 5.  RE: GIS Object is not getting created in Maximo Spatial 7.6

    Posted Thu September 10, 2020 08:24 AM

    Hello Sudhindra,

    Make sure the plussgis logger is configured as DEBUG inside the Logging application and the info is being written to the same file that you are checking. Check also the log messages in the ArcGIS Server logs.

    Thanks!



    ------------------------------
    Joao Souto
    Maximo Product Architect
    IBM
    ------------------------------



  • 6.  RE: GIS Object is not getting created in Maximo Spatial 7.6

    Posted Thu September 10, 2020 08:59 AM
    Let me check on GIS server logs and Thanks Joao Souto for your support.







    ------------------------------
    Thanks
    Sudhindra Shivanagere
    ------------------------------



  • 7.  RE: GIS Object is not getting created in Maximo Spatial 7.6

    Posted Fri September 11, 2020 03:42 PM
    Thanks Joao Souto.

    The issue got resolved now. GIS system had more than Lakhs of feature (records) in the Feature class so we have restricted the feature to 50 in feature class then Maximo started displaying the attribute list screen after clicking on "Execute GIS Configuration" button.

    Before restriction Maximo was not displaying the screen and after some time its getting into timeout as well. Restriction of records solved the problem and once GIS object got created then we are good to remove the filter condition from GIS end. 




    ------------------------------
    Thanks
    Sudhindra Shivanagere
    ------------------------------



  • 8.  RE: GIS Object is not getting created in Maximo Spatial 7.6

    Posted Fri September 11, 2020 09:20 PM

    Good to hear it is resolved.

    Take a look on this timeout issue because it may affect other parts of Maximo Spatial.



    ------------------------------
    Joao Souto
    Maximo Product Architect
    IBM
    ------------------------------



  • 9.  RE: GIS Object is not getting created in Maximo Spatial 7.6

    Posted Mon September 14, 2020 05:06 AM
    Thanks Joao Souto.

    The timeout issue occurred due to wait state as Maximo has to receive attribute details from GIS end where GIS object had millions of records so that's the reason it went for timeout / session out.

    Thanks for your inputs and Just interested to know, which are the areas this might affect in Maximo spatial so that it will be helpful to have knowledge on this.




    ------------------------------
    Thanks
    Sudhindra Shivanagere
    ------------------------------



  • 10.  RE: GIS Object is not getting created in Maximo Spatial 7.6

    Posted Mon September 21, 2020 04:51 PM
    Thanks for your inputs and Just interested to know, which are the areas this might affect in Maximo spatial so that it will be helpful to have knowledge on this.

    ------------------------------
    Thanks
    Sudhindra Shivanagere
    ------------------------------



  • 11.  RE: GIS Object is not getting created in Maximo Spatial 7.6

    Posted Mon September 21, 2020 10:17 PM

    Hello Sudhindra,

    The map display and the usage of map tools can be affected by ArcGIS timeouts. Multiple ArcGIS requests are made by the ArcGIS JavaScript API when using the map and its tools.

    When doing the GIS Object configuration, Spatial should query only for a few records instead of multiple. If that is really happening there, you should contact the support team to check this issue.

    Thank you!



    ------------------------------
    Joao Souto
    Maximo Product Architect
    IBM
    ------------------------------



  • 12.  RE: GIS Object is not getting created in Maximo Spatial 7.6

    Posted Tue September 22, 2020 06:10 AM
    Thanks Joao Souto for all the information and the support which you provided for me. Have a great day.

    ------------------------------
    Thanks
    Sudhindra Shivanagere
    ------------------------------