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  • 1.  Getting the notes using Resilient script

    Posted Sun June 21, 2020 10:04 PM

    Hi All.

     

    We would like to know how to get the notes and saved it to incident field like description using script?

    Thanks



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    Rashdan Abdul Rahim
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  • 2.  RE: Getting the notes using Resilient script

    Posted Mon June 22, 2020 09:06 AM
    This is not possible using an in-product script. You would have to use the Resilient API. Typically this would be done as a custom function that would be run by a Resilient Circuits container.

    Ben

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    Ben Lurie
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    Original Message


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