IBM Verify

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  • 1.  Getting email from ISIM

    Posted Thu November 12, 2020 08:24 PM

    I am working on a landing page where I am supposed to get an email that contains the automatically generated password after the password reset. Can anyone tell me how to I configure that?



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  • 2.  RE: Getting email from ISIM

    Posted Thu November 12, 2020 08:34 PM

    ISIM can be configured to send email with new password to the Account Owner.

    If notifyFlag in the changePassword Operation is "true", and New Password Template (in Workflow Notification Properties) is enabled. you should be good.

    You can also configure ISIM so a secure URL is sent to the user, where they can retrieve their password with a "shared secret" rather than sending their password in clear text in the email.

    That said, you mention "working on a landing page"...so is there more to this than simply getting ISIM to send password notifications?



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  • 3.  RE: Getting email from ISIM

    Posted Thu November 12, 2020 09:02 PM

    It is just the password notifications.

    I am new to ISIM. So can you tell me if I need to configure it in the console? If possible can you direct me?



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  • 4.  RE: Getting email from ISIM

    Posted Thu November 12, 2020 09:10 PM

    ISIM should notify of new passwords, out of the box. But you will need to ensure the Users in ISIM have valid email addresses. And will need to ensure you've configured ISIM to communicate with your email server (this is typically part of the initial installation/configuration).


    If this still isn't working for you, then you might want to open a Case with Support to see if there might be something misconfigured in your environment.



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