Hello,

we have the following scenario for an email ingestion job: The business-users want the email image, plus any attachments and embedded images as separate documents. This we have no issue doing. However, they also want to get the original attachment names. However, after OutlookMessageToImageAndAttachment(), the XML does not contain the original file names, just TM000002.PDF for example.

If we use the action ex_EMLOptions(0), the attachment names are in the task xml, but only the attachment files are broken out. So we have to use ex_EMLOptions(1), to get an image of the email itself and attachments.

Anyone know of a way to get that info when using ex_EMLOptions(1)?

Thanks,

Damian

Hi Damian,

As you say it is in XML in some cases. It also shows up in the rrs log as Attachment filename: So it is known to Datacap, it just does not put it anywhere that is easy for you to get to.

A really messy idea would be to grep the rrs log and pull back the values. If there are multiple attachments you would have to step through them though.

Thanks for the reply. This is a good idea but unfortunately, we do not keep our RRS logging high enough to capture this. We have a workaround for attachment naming, in the meantime. This type of functionality is not available in the built-in libraries/actions, and would require enhanced email actions via an IBM partner.

Thanks,

Damian