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  • 1.  Extended Support

    Posted Thu May 08, 2025 01:30 PM

    Hello Experts,

    Now that IBM has announced EOS for IDS 12.10, does the 1st year extended support requires additional payment in case any P1 ticket is opened? or does the support come under normal annual support maintenance without additional payment.

    Thanks in advance

    Syed H 



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    Syed Hussaini
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  • 2.  RE: Extended Support

    Posted Thu May 08, 2025 02:40 PM

    Syed:

    I cannot speak for IBM, but AFAIR in previous EOS situations, if your current support agreement extents beyond April 30, 2026 (or you renew before then) for v12.10, you will remain on full support until that agreement expires after which you would have to pay for Extended Support which is intended to give you up to a year to migrate off of v12.10 and onto a supported release.

    Art



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    Art S. Kagel, President and Principal Consultant
    ASK Database Management Corp.
    www.askdbmgt.com
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    Original Message


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