Hi all!!

We are facing a problem with the 9.8 attachments, i give us this, is there any fix for this?

java.io.FileNotFoundException: logo-large.png (The filename, directory name, or volume label syntax is incorrect)

https://higherlogicdownload.s3.amazonaws.com/IMWUC/webMethods/Files3/a8e00bf9965453bf07029ae09d45d672d6993545_2_937x750.jpeg 1.5x, https://higherlogicdownload.s3.amazonaws.com/IMWUC/webMethods/Files3/a8e00bf9965453bf07029ae09d45d672d6993545_2_1250x1000.jpeg 2x" data-dominant-color="EAF0F1">

1.jpg1280×1024 203 KB

https://higherlogicdownload.s3.amazonaws.com/IMWUC/webMethods/Files3/bde0ea4adc2d0682daa3e691253ba2c80508ea27_2_937x750.jpeg 1.5x, https://higherlogicdownload.s3.amazonaws.com/IMWUC/webMethods/Files3/bde0ea4adc2d0682daa3e691253ba2c80508ea27_2_1250x1000.jpeg 2x" data-dominant-color="EEF3F3">

2.jpg1280×1024 184 KB

Are there any messages in the MWS full.log indicating where the file is expected (on your local box or on the box MWS is running on).

Any other messages in the logs related to this which might be helpful for investigating?

Regards,
Holger

Hi Holger, thanks for your reply,

We make another test for the attachment and this is what we get from the MWS_full_.log,

2015-07-21 09:47:04 CDT (Framework:WARN) [RID:2932] - RequestURI: /meta/default/wm_xt_fabricfolder/0000010770
2015-07-21 09:47:04 CDT (Framework:WARN) [RID:2932] - RequestPath: /meta/default/wm_xt_fabricfolder/0000010770
2015-07-21 09:47:04 CDT (Framework:WARN) [RID:2932] - Parameters:
__fc = jsfwmp6926:defaultForm:attachButton
__ns = wmp6926
javax.faces.ViewState = 5869547097621432414:8435112476325982090
jsfwmp6926:defaultForm:CommentText = sssss
jsfwmp6926:defaultForm:file = C:\Users\Admin6Delta\Desktop\Deploy.png
jsfwmp6926:defaultForm:iterator__update =
jsfwmp6926:defaultForm:simple1__update =
jsfwmp6926:defaultForm = VOlB8P1xXolu71dKX2QFxXMPfMuiChZfBhl8O3ROPeM=
wmp_rt = action
wmp_tc = 6926
wmp_tv = /CommentsEditor/updatecreate.view
wmp10771.cancelUrl = /meta/default/wm_xt_fabricfolder/0000009461?wmp_tc=10976&wmp_rt=render&wmp_tv=%2fAa_bandejaentradainboxresults%2fdefault.view&sh.wmp_ks=true
wmp10771.finishUrl = /meta/default/wm_xt_fabricfolder/0000009461?wmp_tc=10976&wmp_rt=action&wmp_tv=%2fAa_bandejaentradainboxresults%2fdefault.view&wmp_ta=refreshTaskSearchProvider&sh.wmp_ks=true
wmp10771.layout = tabulaRasa
wmp10771.portlet = /meta/default/mmx_prj_admonagentestask___aa_ac_au_complementarsolicitudoverview/0000010771
wmp10771.requestID = 0.04450806075625857
wmp10771.t = 1437490005248
wmp10771.taskID = 11307
wmp10771.wmp_rt = render
wmp10771.wmp_tc = 10771
wmp10771.wms.hiddenRequest = true
wmp10771.wms.replaceForNextUrl = hiddenRequest=&shell=&layout=&portlet=
wmp10771.wms.shell = shell.blank

2015-07-21 09:47:04 CDT (Framework:WARN) [RID:2932] - Attributes:
jmx.request.start = 1437490024401
org.eclipse.jetty.multipartConfig = com.webMethods.portal.framework.impl.PortalServletMultiPartConfigInit$MultipartConfigElementWrapper@69b37664
org.eclipse.jetty.multiPartContext = ServletContext@o.e.j.w.WebAppContext@4b6f0638{/,file:/C:/SoftwareAG/MWS/server/default/deploy/portal.war/,AVAILABLE}{C:/SoftwareAG/MWS/server/default/deploy/portal.war}
org.eclipse.jetty.multiPartInputStream = org.eclipse.jetty.util.MultiPartInputStreamParser@3e429ef8
previous_rid = 10
processing.mws.request = true
rid = 11

2015-07-21 09:47:04 CDT (Framework:WARN) [RID:2932] - Headers:
Accept = text/html, application/xhtml+xml, /
Accept-Language = en-US
Connection = keep-alive
Content-Length = 69670
Content-Type = multipart/form-data; boundary=---------------------------7df13643702fe
Cookie = JSESSIONID=140qpobgew3jw1rxj8kq8vhf93
Host = 10.184.48.150:8585
Pragma = no-cache
Referer = http://10.184.48.150:8585/meta/default/wm_xt_fabricfolder/0000010770?wmp10771.wmp_rt=render&wmp10771.finishUrl=%2Fmeta%2Fdefault%2Fwm_xt_fabricfolder%2F0000009461%3Fwmp_tc%3D10976%26wmp_rt%3Daction%26wmp_tv%3D%252fAa_bandejaentradainboxresults%252fdefault.view%26wmp_ta%3DrefreshTaskSearchProvider%26sh.wmp_ks%3Dtrue&wmp10771.layout=tabulaRasa&wmp10771.wmp_tc=10771&wmp10771.cancelUrl=%2Fmeta%2Fdefault%2Fwm_xt_fabricfolder%2F0000009461%3Fwmp_tc%3D10976%26wmp_rt%3Drender%26wmp_tv%3D%252fAa_bandejaentradainboxresults%252fdefault.view%26sh.wmp_ks%3Dtrue&wmp10771.t=1437490005248&wmp10771.wms.hiddenRequest=true&wmp10771.requestID=0.04450806075625857&wmp10771.wms.replaceForNextUrl=hiddenRequest%3D%26shell%3D%26layout%3D%26portlet%3D&wmp10771.portlet=%2Fmeta%2Fdefault%2Fmmx_prj_admonagentestask___aa_ac_au_complementarsolicitudoverview%2F0000010771&wmp10771.taskID=11307&wmp10771.wms.shell=shell.blank
User-Agent = Mozilla/5.0 (Windows NT 6.3; WOW64; Trident/7.0; rv:11.0) like Gecko
Via = 1.1 SMX005004-001

2015-07-21 09:47:04 CDT (Framework:FATAL) [RID:2932] - java.io.FileNotFoundException: C:\SoftwareAG\MWS\server\default\temp\C:\Users\Admin6Delta\Desktop\Deploy.png (The filename, directory name, or volume label syntax is incorrect)
javax.faces.FacesException: java.io.FileNotFoundException: C:\SoftwareAG\MWS\server\default\temp\C:\Users\Admin6Delta\Desktop\Deploy.png (The filename, directory name, or volume label syntax is incorrect)
at com.webMethods.portal.framework.dispatch.DispatchManager.handlePostMethod(DispatchManager.java:1028)
at com.webMethods.portal.framework.dispatch.DispatchManager.getRequestedMethod(DispatchManager.java:336)
at com.webMethods.portal.framework.dispatch.DispatchManager.handleDispatch(DispatchManager.java:401)
at com.webMethods.portal.framework.impl.PortalServlet.service(PortalServlet.java:325)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)

thanks in advance!!!

I believe this is a known issue with the latest versions of Internet Explorer. Other browsers like Firefox or Chrome are likely not affected.

It looks like a fix is in progress and scheduled to be included in MWS_9.8_Fix4

You may contact support and reference WMC-3449 for further updates.

Hi Eric, thank you for your reply, we’ll contact support, we try it in chrome and this is what send us

2015-07-21 12:46:35 CDT (Framework:INFO) [RID:3442] - Request [1jzagzd9h2v6t4jgqbx7ury3y:Administrator] http://10.184.48.150:8585/meta/default/wm_xt_fabricfolder/0000010770 (GET)
2015-07-21 12:46:35 CDT (jsf:ERROR) [RID:3442] - Error de la fase de representación del portlet
java.lang.IndexOutOfBoundsException: Index: 0, Size: 0
at java.util.ArrayList.rangeCheck(ArrayList.java:653)
at java.util.ArrayList.get(ArrayList.java:429)
at com.webMethods.caf.faces.render.html.list.SimpleListRenderer.writeListItemContent(SimpleListRenderer.java:404)
at com.webMethods.caf.faces.render.html.list.SimpleListRenderer.writeListItem(SimpleListRenderer.java:390)
at com.webMethods.caf.faces.render.html.list.SimpleListRenderer.encodeChildren(SimpleListRenderer.java:98)
at javax.faces.component.UIComponentBase.encodeChildren(UIComponentBase.java:889)
at com.webMethods.caf.faces.component.util.ComponentUtils.renderComponent(ComponentUtils.java:93)
at com.webMethods.caf.faces.component.util.ComponentUtils.renderComponent(ComponentUtils.java:98)
at com.webMethods.caf.faces.component.util.ComponentUtils.renderComponent(ComponentUtils.java:98)
at com.webMethods.caf.faces.component.util.ComponentUtils.renderComponent(ComponentUtils.java:98)
at com.webMethods.caf.faces.component.util.ComponentUtils.renderComponent(ComponentUtils.java:98)
at com.webMethods.caf.faces.component.util.ComponentUtils.renderComponent(ComponentUtils.java:98)
at com.webMethods.caf.faces.component.util.ComponentUtils.renderComponent(ComponentUtils.java:98)
at com.webMethods.caf.faces.view.CafViewDeclarationLanguage.renderResponse(CafViewDeclarationLanguage.java:186)
at com.webMethods.caf.faces.view.CafViewDeclarationLanguage.renderView(CafViewDeclarationLanguage.java:121)
at com.sun.faces.application.view.MultiViewHandler.renderView(MultiViewHandler.java:133)
at javax.faces.application.ViewHandlerWrapper.renderView(ViewHandlerWrapper.java:337)
at com.webMethods.caf.faces.portlet.PortletViewHandler.renderView(PortletViewHandler.java:66)
at javax.faces.application.ViewHandlerWrapper.renderView(ViewHandlerWrapper.java:337)
at com.sun.faces.lifecycle.RenderResponsePhase.execute(RenderResponsePhase.java:120)
at com.sun.faces.lifecycle.Phase.doPhase(Phase.java:101)
at com.webMethods.caf.faces.portlet.PortletLifecycle.phase(PortletLifecycle.java:286)
at com.webMethods.caf.faces.portlet.PortletLifecycle.render(PortletLifecycle.java:229)
at com.webMethods.caf.faces.portlet.FacesPortlet.render(FacesPortlet.java:458)
at com.webMethods.portal.framework.portletcontainer.impl.PortletApplicationHandler.process(PortletApplicationHandler.java:551)
at com.webMethods.portal.framework.portletcontainer.servlet.PortletServlet.service(PortletServlet.java:60)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:808)
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:587)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)
at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:595)
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:223)
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1127)
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:515)
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:185)
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1061)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
at org.eclipse.jetty.server.Dispatcher.include(Dispatcher.java:115)
at com.webMethods.portal.framework.portletcontainer.PortletContainer.dispatch(PortletContainer.java:224)
at com.webMethods.portal.framework.portletcontainer.PortletContainer.process(PortletContainer.java:133)
at com.webMethods.portal.framework.portletcontainer.PortletContainer.renderPortlet(PortletContainer.java:106)
at com.webMethods.portal.framework.portletcontainer.beans.PortletBean.processRequest(PortletBean.java:195)
at com.webMethods.portal.framework.portletcontainer.beans.PortletBean.getContentInternal(PortletBean.java:83)
at com.webMethods.portal.framework.portlet.beans.BasicPortletBean.getContent(BasicPortletBean.java:151)
at com.webMethods.portal.mech.portlet.impl.PortletMechanics.getPortletContent(PortletMechanics.java:96)
at com.webMethods.portal.bizPolicy.command.portlet.GetPortletContent.getPortletContent(GetPortletContent.java:58)
at com.webMethods.portal.framework.portletcontainer.impl.PortletApplicationHandler$PortletProviderImpl.renderPortlet(PortletApplicationHandler.java:230)
at com.webMethods.caf.faces.render.html.output.PortletIncludeRenderer.encodeEnd(PortletIncludeRenderer.java:41)
at javax.faces.component.UIComponentBase.encodeEnd(UIComponentBase.java:919)
at com.webMethods.caf.faces.component.util.ComponentUtils.renderComponent(ComponentUtils.java:101)
at com.webMethods.caf.faces.render.BaseRenderer.renderComponent(BaseRenderer.java:303)
at com.webMethods.caf.faces.render.BaseRenderer.encodeChildren(BaseRenderer.java:44)
at javax.faces.component.UIComponentBase.encodeChildren(UIComponentBase.java:889)
at com.webMethods.caf.faces.component.panel.BaseHideablePanel.encodeChildren(BaseHideablePanel.java:195)
at com.webMethods.caf.faces.component.util.ComponentUtils.renderComponent(ComponentUtils.java:93)
at com.webMethods.caf.faces.component.util.ComponentUtils.renderComponent(ComponentUtils.java:98)
at com.webMethods.caf.faces.component.util.ComponentUtils.renderComponent(ComponentUtils.java:98)
at com.webMethods.caf.faces.view.CafViewDeclarationLanguage.renderResponse(CafViewDeclarationLanguage.java:186)
at com.webMethods.caf.faces.view.CafViewDeclarationLanguage.renderView(CafViewDeclarationLanguage.java:121)
at com.sun.faces.application.view.MultiViewHandler.renderView(MultiViewHandler.java:133)
at javax.faces.application.ViewHandlerWrapper.renderView(ViewHandlerWrapper.java:337)
at com.webMethods.caf.faces.portlet.PortletViewHandler.renderView(PortletViewHandler.java:66)
at javax.faces.application.ViewHandlerWrapper.renderView(ViewHandlerWrapper.java:337)
at com.sun.faces.lifecycle.RenderResponsePhase.execute(RenderResponsePhase.java:120)
at com.sun.faces.lifecycle.Phase.doPhase(Phase.java:101)
at com.webMethods.caf.faces.portlet.PortletLifecycle.phase(PortletLifecycle.java:286)
at com.webMethods.caf.faces.portlet.PortletLifecycle.render(PortletLifecycle.java:229)
at com.webMethods.caf.faces.portlet.FacesPortlet.render(FacesPortlet.java:458)
at com.webMethods.portal.framework.portletcontainer.impl.PortletApplicationHandler.process(PortletApplicationHandler.java:551)
at com.webMethods.portal.framework.portletcontainer.servlet.PortletServlet.service(PortletServlet.java:60)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:808)
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:587)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)
at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:595)
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:223)
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1127)
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:515)
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:185)
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1061)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
at org.eclipse.jetty.server.Dispatcher.include(Dispatcher.java:115)
at com.webMethods.portal.framework.portletcontainer.PortletContainer.dispatch(PortletContainer.java:224)
at com.webMethods.portal.framework.portletcontainer.PortletContainer.process(PortletContainer.java:133)
at com.webMethods.portal.framework.portletcontainer.PortletContainer.renderPortlet(PortletContainer.java:106)
at com.webMethods.portal.framework.portletcontainer.beans.PortletBean.processRequest(PortletBean.java:195)
at com.webMethods.portal.framework.portletcontainer.beans.PortletBean.getContentInternal(PortletBean.java:83)
at com.webMethods.portal.framework.portlet.beans.BasicPortletBean.getContent(BasicPortletBean.java:151)
at com.webMethods.portal.mech.portlet.impl.PortletMechanics.getPortletContent(PortletMechanics.java:96)
at com.webMethods.portal.mech.storage.page.PortletHelper.renderContent(PortletHelper.java:430)
at com.webMethods.portal.mech.storage.page.PortletHelper.renderContent(PortletHelper.java:402)
at com.webMethods.portal.framework.presentation.renderers.PortalPageSubRenderer.renderPortlet(PortalPageSubRenderer.java:599)
at com.webMethods.portal.framework.presentation.renderers.PortalPageSubRenderer.renderColumn(PortalPageSubRenderer.java:431)
at com.webMethods.portal.framework.presentation.renderers.PortalPageSubRenderer.renderRow(PortalPageSubRenderer.java:287)
at com.webMethods.portal.framework.presentation.renderers.PortalPageSubRenderer.renderContent(PortalPageSubRenderer.java:146)
at com.webMethods.portal.framework.presentation.renderers.PortalPageSubRenderer.subrender(PortalPageSubRenderer.java:124)
at com.webMethods.portal.framework.presentation.renderers.NoodleRenderer.renderPageContent(NoodleRenderer.java:67)
at com.webMethods.portal.framework.presentation.renderers.DefaultRenderer.render(DefaultRenderer.java:345)
at com.webMethods.portal.framework.presentation.PresentationManager.handlePres(PresentationManager.java:434)
at com.webMethods.portal.framework.dispatch.DispatchManager.pres(DispatchManager.java:703)
at com.webMethods.portal.framework.dispatch.DispatchManager.handle(DispatchManager.java:533)
at com.webMethods.portal.framework.dispatch.DispatchManager.handleDispatch(DispatchManager.java:432)
at com.webMethods.portal.framework.impl.PortalServlet.service(PortalServlet.java:325)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:808)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1669)
at org.eclipse.jetty.servlets.UserAgentFilter.doFilter(UserAgentFilter.java:83)
at org.eclipse.jetty.servlets.GzipFilter.doFilter(GzipFilter.java:364)
at com.webMethods.caf.faces.servlet.GZIPFilter.doFilter(GZIPFilter.java:48)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1652)
at com.webMethods.portal.framework.impl.NTLMV1Filter.doFilter(NTLMV1Filter.java:67)
at com.webMethods.portal.framework.impl.NTLMFilter.doFilter(NTLMFilter.java:26)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1652)
at com.webMethods.portal.framework.impl.RequestFilter.doFilter(RequestFilter.java:63)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1652)
at com.webMethods.portal.framework.impl.JsfPartialAjaxRequestFilter.doFilter(JsfPartialAjaxRequestFilter.java:77)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1652)
at com.webMethods.portal.framework.impl.SpnegoFilterWrapper.doFilter(SpnegoFilterWrapper.java:84)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1652)
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:585)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)
at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:577)
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:223)
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1127)
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:515)
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:185)
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1061)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:215)
at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:110)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:97)
at org.eclipse.jetty.server.Server.handle(Server.java:497)
at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:310)
at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:257)
at org.eclipse.jetty.io.AbstractConnection$2.run(AbstractConnection.java:540)
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:635)
at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:555)
at java.lang.Thread.run(Thread.java:745)
2015-07-21 12:46:35 CDT (jsf:ERROR) [RID:3442] - Caught FacesException in FacesPortlet

https://higherlogicdownload.s3.amazonaws.com/IMWUC/webMethods/Files3/06774c7a3b33340ff213e68966accfe3dbab3335_2_937x750.jpeg 1.5x, https://higherlogicdownload.s3.amazonaws.com/IMWUC/webMethods/Files3/06774c7a3b33340ff213e68966accfe3dbab3335_2_1250x1000.jpeg 2x" data-dominant-color="F1F3F4">

error.jpg1280×1024 186 KB

zeuvak, do you have all latest fixes on wM9.8 ? What SAG support commented on this ??

Thanks,