Hi everyone,
I’m facing a problem when I created fix image with update manager, screenshot as follow:

Maybe these logs are helpful:

2016-09-14 17:03:49.823 CST: Connecting to empower for authentication…
2016-09-14 17:03:51.652 CST: Initializing connection with repository
2016-09-14 17:04:12.299 CST: Initializing connection with repository
2016-09-14 17:04:55.602 CST: Retrieving available fixes from repository
2016-09-14 17:06:11.199 CST: Connecting to empower for authentication…
2016-09-14 17:06:13.118 CST: Initializing connection with repository
2016-09-14 17:09:17.526 CST: Initializing connection with repository
2016-09-14 17:11:16.325 CST: Retrieving available fixes from repository
2016-09-14 17:16:01.911 CST: Start creating the image…
Error: Error occurred when creating image
Error: Unable to read repository at http://sdc.softwareag.com/updates/prodRepo/b
inary/wMFix.Broker.CApi.W64_9.6.0.0003-0471.
Error: Unable to read repository at http://sdc.softwareag.com/updates/prodRepo/b
inary/wMFix.OSGI.Agent_9.8.0.0002-0417.
Error: Unable to read repository at http://sdc.softwareag.com/updates/prodRepo/b
inary/wMFix.EntireXAdapter_9.7.0.0011-0887.
Error: Unable to read repository at http://sdc.softwareag.com/updates/prodRepo/b
inary/wMFix.CentraSite.Server.WNT_9.7.0.0019-0370.
Error: Unable to read repository at http://sdc.softwareag.com/updates/prodRepo/b
inary/wMFix.SJP.Java32.W64_9.8.0.0004-0016.
Error: Unable to connect to repository http://sdc.softwareag.com/updates/prodRep
o/binary/wMFix.SCGCommon.acdl_9.8.0.0003-0008
Error: Unable to read repository at http://sdc.softwareag.com/updates/prodRepo/b
inary/wMFix.TESOSGi_4.3.0.0005-0015.
Error: Unable to read repository at http://sdc.softwareag.com/updates/prodRepo/b
inary/wMFix.MwsProgramFiles.BrokerPortal_9.6.0.0004-0527.
Error: Unable to read repository at http://sdc.softwareag.com/updates/prodRepo/b
inary/wMFix.integrationServer.ART_9.8.0.0003-0002.
Error: Problems while reading artifacts from http://sdc.softwareag.com/updates/p
rodRepo
Error: Failed mirroring of units during image creation:[wMFix.CentraSite.Designe
r 9.8.0.0018-0840, wMFix.Broker.SharedBundles 9.6.0.0006-0521, wMFix.SCGCommon.L
WQ 9.8.0.0001-0065, wMFix.SPMShared 9.8.0.0010-0161, wMFix.optimize.fix.glue 9.8
.0.0001-0001, wMFix.SCGCommon.ISMigrationFramework 9.8.0.0001-0007, wMFix.PLSIS
9.8.0.0002-0078, wMFix.SDIntrospect 9.8.0.0001-0175, wMFix.SUMApi 9.8.0.0005-009
9, wMFix.SDRepository 9.8.0.0006-0317, wMFix.SCGCommon.TPL 9.8.0.0002-0001, wMFi
x.WSS 9.8.0.0009-0411, wMFix.OSGI.Agent 9.8.0.0002-0417, wMFix.Broker.Core.W64 9
.6.0.0010-0521, wMFix.DatabaseScripts 9.8.0.0008-0028, wMFix.CCEShared 9.8.0.001
0-0161, wMFix.SCGCommon.Audit 9.8.0.0003-0186, wMFix.SPM 9.8.0.0010-0404, wMFix.
optimize 9.8.0.0011-0268, wMFix.MwsProgramFilesGlue 9.8.0.0001-0001, wMFix.integ
rationServer.Core 9.8.0.0007-0005, wMFix.CentraSite.Core 9.8.0.0018-0840, wMFix.
Broker.JavaApi 9.6.0.0006-0521, wMFix.CCE 9.8.0.0010-0353, wMFix.WmMonitor 9.8.0
.0007-0170, wMFix.MwsProgramFiles 9.8.0.0011-0159, wMFix.SBPRuntime 9.8.0.0004-0
002, wMFix.NUMClient.WIN64 9.8.0.0014-85038, wMFix.DesignerServiceDevelopment 9.
8.0.0004-0233, wMFix.NUMRepository.SharedBundles 9.8.0.0014-85038, wMFix.SCGComm
on.JDBCPools 9.8.0.0001-0177, wMFix.Common.NUMDeployer 9.8.0.0002-0151, wMFix.SC
GCommon.Core 9.8.0.0005-0188, wMFix.PLDISBundles 9.8.0.0001-0072, wMFix.SCGCommo
n.Security 9.8.0.0002-0187, wMFix.CentraSite.Reporting 9.8.0.0018-0840, wMFix.br
msui 9.8.0.0003-0261, wMFix.NUMDeployer 9.8.0.0002-0151, wMFix.TES 4.3.0.0005-00
15, wMFix.YIL 9.8.0.0002-0029, wMFix.brmsplugin 9.8.0.0001-0221, wMFix.WSS.Desig
ner 9.8.0.0001-0317, wMFix.CentraSite.SharedLibs 9.8.0.0018-0840, wMFix.brmspack
age 9.8.0.0001-0221, wMFix.CMP 9.8.0.0002-0089, wMFix.Broker.CApi.W64 9.6.0.0003
-0471, wMFix.NUMClient.WIN 9.8.0.0011-3556, wMFix.TaskClientPackage 9.8.0.0001-0
169, wMFix.SCGCommon.Broker.JavaApi 9.6.0.0006-0521, wMFix.CentraSite.Server.WNT
9.7.0.0019-0370, wMFix.DesignerBPM 9.8.0.0003-0141, wMFix.DesignerCAF 9.8.0.000
2-0117, wMFix.TPSddj 9.8.0.0004-0015, wMFix.NUMClient.CommonLibraries 9.8.0.0014
-85038, wMFix.CCECLI 9.8.0.0010-0353, wMFix.wmprt 9.8.0.0010-0002, wMFix.ALL.SIN
9.8.0.0005-0303, wMFix.jdbcAdapter 9.0.0.0010-0002, wMFix.integrationServer.SPM
9.8.0.0001-0002, wMFix.PLDCoreBundles 9.8.0.0001-0072, wMFix.TPS.ApacheCommons
9.8.0.0001-0007, wMFix.TESCommon 4.3.0.0005-0015, wMFix.OSGI.Platform 9.8.0.0007
-0449, wMFix.EntireXAdapter 9.7.0.0011-0887, wMFix.NUMClient.JavaScript 9.8.0.00
11-3556, wMFix.TESOSGi 4.3.0.0005-0015, wMFix.SCGCommon.acdl 9.8.0.0003-0008, wM
Fix.monitorUI.ZH-CNLP 9.8.0.0001-0001, wMFix.EDA.EDAspm 9.8.0.0001-0259, wMFix.C
CEWebUI 9.8.0.0010-0239, wMFix.WSIddj 9.8.0.0004-0015, wMFix.MwsProgramFiles.Bro
kerPortal 9.6.0.0004-0527, wMFix.CUP 9.7.0.0004-0075, wMFix.integrationServer.Fl
atFile 9.8.0.0001-0001, wMFix.TESDES 4.3.0.0005-0015, wMFix.OSGI.Migration 9.8.0
.0002-0451, wMFix.TPP.Derby 9.8.0.0001-0014, wMFix.WISSharedLibs 9.8.0.0002-0028
, wMFix.SCGCommon.Cluster 9.8.0.0001-0174, wMFix.MWSspm 9.8.0.0004-0092, wMFix.D
eployer 9.8.0.0004-0013, wMFix.CentraSite.Server 9.8.0.0018-0840, wMFix.Broker.C
ommandLine.W64 9.6.0.0002-0521, wMFix.SJP.Java32.W64 9.8.0.0004-0016, wMFix.TPP.
ApacheCommons 9.8.0.0001-0007, wMFix.PLSCore 9.8.0.0001-0076, wMFix.integrationS
erver.ART 9.8.0.0003-0002, wMFix.OPT.MWS.SPM 9.8.0.0001-0038, wMFix.SCGCommon.MW
S 9.8.0.0011-0159, wMFix.CCESPMPlugin 9.8.0.0010-0353, wMFix.SBPPortal 9.8.0.000
4-0002, wMFix.Broker.CSharpApi 9.6.0.0003-0471, wMFix.NUMClient 9.8.0.0014-85038
, wMFix.BrokerspmBundles 9.6.0.0001-0392, wMFix.EDA.NERV 9.8.0.0002-0269, wMFix.
WmDesigner 9.8.0.0001-0141, wMFix.SCGCommon.glue 9.8.0.0003-0001, wMFix.SJP.Java
64.W64 9.8.0.0004-0016, wMFix.acdl 9.8.0.0003-0008, wMFix.CIM.W64 9.6.0.0001-000
1, wMFix.SCGCommon.IS 9.8.0.0007-0005]
Error: Error occurred in processFixTreeStep2: Error occurred when creating image

https://higherlogicdownload.s3.amazonaws.com/IMWUC/webMethods/Files/21413029ab80b1afe31c388c837542a5153a2d24.jpeg 1.5x, https://higherlogicdownload.s3.amazonaws.com/IMWUC/webMethods/Files/21413029ab80b1afe31c388c837542a5153a2d24.jpeg 2x" data-dominant-color="C6C5C4">

Step1.jpg683×688 41.1 KB

https://higherlogicdownload.s3.amazonaws.com/IMWUC/webMethods/Files3/7e7de8c31d7c6ac257ac4c8c1fc22826e79805e0_2_1035x664.jpeg 1.5x, https://higherlogicdownload.s3.amazonaws.com/IMWUC/webMethods/Files/7e7de8c31d7c6ac257ac4c8c1fc22826e79805e0.jpeg 2x" data-dominant-color="838D97">

20160914170333.jpg1208×777 158 KB

The reason is bad network (maybe caused by GFW) in China. I usually download it in Amazon EC2 then SCP to local.

oh, thanks for your reply.