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EC2 does not repor when trying to identify it as an AWS cloud computer

  • 1.  EC2 does not repor when trying to identify it as an AWS cloud computer

    Posted Wed August 12, 2020 08:51 PM

    How do I resolve no VM Manager Data for a system after I ran the Identify Computers on Public Clouds where the systems did not respond?

    3 out of 19 resources will not respond. I am unable to run the relevance analysis for these 3 systems. BigFix says they are not relevant.






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  • 2.  RE: EC2 does not repor when trying to identify it as an AWS cloud computer

    Posted Fri August 14, 2020 08:06 PM

    Hi Daniel,

    since your systems are on Public Cloud, I expect UDP traffic is blocked and therefore it might take 24 hours before the besagent will contact the besserver and pickup new fixlets.

    if that is not the case, you could create a manual computer setting

    ILMT_SUA_public_cloud_name=azure

    This is basically what the fixlet 'identify on public cloud'does

    /Randy






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