Hi all
We are experiencing an issue with our Anywhere implementation where users are raising follow-up work orders from their field devices and it is resulting in the work orders often being duplicated back in Maximo. It varies between 1 in 10 to about 1 in 50 work orders being duplicated. The work orders are exactly the same but with a different work order number and created just a few seconds apart.
We have raised the issue as a PMR with IBM but many weeks later we are still trying to convince them that the issue originates in the core Anywhere code and not one of our customisations.
I was just wondering if anyone else has experienced this issue?
We are on v7.6 Anywhere on Windows 8.1
I would also be interested to hear from anyone else using Anywhere on Windows to hear their experiences.
Thanks
Regards
Rachel
#Maximo#AssetandFacilitiesManagement