Thank you so much for your understanding and creating the case.
I hope the User's Guide will help your customer.
Original Message:
Sent: Tue February 28, 2023 09:25 AM
From: Roland Schock
Subject: DMC User's Guide V3.1.10
Hi Cintia,
I'm happy that I could convince a customer of mine, that I can use his contract to open this case.
BTW the data in the IBM Case System while opening a case for DMC is quite outdated. In my humble opinion, this is also something, IBM could update to show a nice view to customers. It just shows version 3.1.4 as currently used version.
Cheers
Roland
------------------------------
Roland Schock
IBM Champion and IBM Gold Consultant
Original Message:
Sent: Fri February 24, 2023 10:29 AM
From: Roland Schock
Subject: DMC User's Guide V3.1.10
Hi Cintia,
I just can second Jason. And there are two easy ways for you to get a controlled publication of this document:
- Include it in the Db2 beta distribution. So only people, who register for the Db2 beta will be able to download the document (beside a copy of DMC, which was included in the beta in the last year).
- Make it available like IBM free software downloads. I think, that DMC should be available here too:
https://www.ibm.com/de-de/products?q=Db2%20Data%20Management%20Console&types[0]=trial
Ooops! This leads to a VERY old copy of DMC 3.1.3. You might want to update this copy! - FixCentral is also a gated community, where someone needs an IBM ID to access files.
A customer of mine is not able to open IBM cases himself, but needs a lengthy internal process to open a ticket. It's always a pain for him to open a ticket.
Just my $0.03
Cheers
------------------------------
Roland Schock
IBM Champion and IBM Gold Consultant
Original Message:
Sent: Fri February 24, 2023 09:51 AM
From: Terry Mason
Subject: DMC User's Guide V3.1.10
You are missing the point Cintia
To download DB2 PDF's there is no requirement to raise a case, you just click on the link.
That is how it should be for DMC.
Terry
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Original Message:
Sent: 2/24/2023 9:31:00 AM
From: Cintia Ogura
Subject: RE: DMC User's Guide V3.1.10
Hello all,
Thank you for the feedback.
The DMC User's Guide is an initiative from DMC Support team, and we don't have an easy access to publish documents.
Unfortunately the size of the PDF file is around 24MB, and it is not something that we can send to customers via e-mail, and that's the reason why we use cases, so we can attach the document for download.
------------------------------
Cintia Ogura
Original Message:
Sent: Fri February 24, 2023 04:48 AM
From: Terry Mason
Subject: DMC User's Guide V3.1.10
We need a proper link to the document if you want traction on this.
Why make life so difficult by having to create a case ?
Terry Mason
**********************************************************************
This email (and any attachments) may contain privileged / confidential information. If you're not the intended recipient please don't disclose, copy, distribute or take any action in reliance on it. If you've received this message in error, please reply and tell us and then delete it. Should you email us, we can't guarantee the security of your data outside our own computer systems. For our protection, incoming emails will be automatically scanned. Any information contained in this message may be subject to applicable terms and conditions and must not be construed as giving investment advice within or outside the United Kingdom.
Legal & General Group plc is registered under company number 01417162 and is a holding company.
The following subsidiary companies of Legal & General Group plc are authorised and regulated by the Financial Conduct Authority:
Legal & General Partnership Services Limited, registered No. 05045000.
Legal & General (Unit Trust Managers) Limited, registered No. 01009418.
Legal & General (Portfolio Management Services) Limited, registered No. 02457525.
The following subsidiary companies of Legal & General Group plc are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority:
Legal & General Assurance Society Limited, registered No. 00166055.
Legal & General Pensions Limited, registered No. 05935873.
All the above companies in the Legal & General group are registered in England and Wales and their registered office is One Coleman Street London EC2R 5AA.
Full details can be found at legalandgeneral.com
**********************************************************************
Original Message:
Sent: 2/23/2023 4:51:00 PM
From: Cintia Ogura
Subject: DMC User's Guide V3.1.10
Hello Community,
Our team would like to announce the new updated User's Guide for DMC V3.1.10 (PDF format). With more than 200 pages of information, we added details about the new features available in V3.1.9 and V3.1.10, including SQL Builder, Replication, and much more.
Please feel free to use this document to learn how to install and explore the Data Management Console product on your own.
It is free of charge, you just need to create a case with IBM Db2 Data Management Console support team and request a copy of the document.
Here is the link to create a case with us:
https://www.ibm.com/mysupport/s/?language=en_US
We hope you enjoy it!
------------------------------
Cintia Ogura
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