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Designer taking too much time to start

  • 1.  Designer taking too much time to start

    Posted Wed June 18, 2025 07:12 AM

    Hello dears,

    Our SoftwareAG Designer software it's taking a lot of time to start after we click the icon, something around 3-5 minutes to fully load and start.

    It's happening with both 10.3 and 10.11 Designer versions.

    I've already deleted the workspace folders in the User folder. At the first time it doesn't take too much time, but it happens again after some executions.

    Please, is there anything I can do to fix this issue?

    Thank you!



    ------------------------------
    Renan Kaic Lopes
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  • 2.  RE: Designer taking too much time to start

    Posted Thu June 19, 2025 02:03 AM

    Renan,

    That is normal behavior from my experience. Starting Eclipse, configuring and loading the JVM is a slow process. I have noticed restarting Eclipse happens much faster than the initial start of Eclipse.



    ------------------------------
    Wayne Campos
    Solution Architect
    IBM
    Coppell TX
    ------------------------------

    Original Message


  • 3.  RE: Designer taking too much time to start

    Posted Thu June 19, 2025 04:21 PM

    That is not my experience and is really long unless your hardware is very outdated. It could be antivirus software. Some AV will decompress and scan the contents of every jar file on access, which is really painful for Eclipse



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    Dave Laycock
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    Original Message


  • 4.  RE: Designer taking too much time to start

    Posted Thu June 19, 2025 06:13 PM
    Edited by Wayne Campos Thu June 19, 2025 06:12 PM

    Dave,
    You are correct in suggesting anti-virus software may be to blame. I have seen many examples of the Windows Antimalware Services significantly spiking CPU usage.



    ------------------------------
    Wayne Campos
    ------------------------------

    Original Message


  • 5.  RE: Designer taking too much time to start

    Posted Mon June 23, 2025 09:55 AM

    Dears,

    I think you're right!

    Recently, our company has changed the antivirus solution.

    I'll check with our security team if it's possible to exclude our webmethods folder during these real-time scans.

    Thank you very much for your insights!



    ------------------------------
    Renan Kaic Lopes
    ------------------------------

    Original Message


  • 6.  RE: Designer taking too much time to start
    Best Answer

    Posted Tue June 24, 2025 08:17 AM

    I had same issue couple of years ago and I had to request exclusion for Java process running inside the webMethods installation directory.



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    Akshith Arremreddy
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    Original Message


  • 7.  RE: Designer taking too much time to start

    Posted Mon June 23, 2025 12:19 PM

    Designer load time depends on how many packages you have on your Integration Servers and how big they are (just like IS). If your designer is connected to multiple environments, you can set them to not connect at startup. If you have local development environment, I suggest not connecting any of them except local IS. The reason they slow down your designer is designer is loading some data from each service on startup. 



    ------------------------------
    engin sarlak
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    Original Message


  • 8.  RE: Designer taking too much time to start

    Posted Tue June 24, 2025 05:41 PM

    Try increasing Java heap size of the designer in eclipse.ini file.



    ------------------------------
    Developer EDI
    ------------------------------

    Original Message


  • 9.  RE: Designer taking too much time to start

    Posted Wed June 25, 2025 07:18 AM

    Hello!

    Unfortunately, increasing the Java Heap Size in eclipse.ini file didn't solve the issue.

    I'm using the following vmargs:

    -Xms512m
    -Xmx2048m
    I think that the issue is with the antivirus. I'm waiting our help desk to proceed with the exclusion and as soon they finish I'll let you know the results.


    ------------------------------
    Renan Kaic Lopes
    ------------------------------

    Original Message


  • 10.  RE: Designer taking too much time to start

    Posted Wed June 25, 2025 04:49 PM
    Edited by engin sarlak Wed June 25, 2025 04:53 PM
    -Xms512m
    -Xmx2048m
    For faster startups, Java applications should have the same min and max values for the heap. Though, increasing the heap size of eclipse might have a downgrading effect due to longer garbage collections.
    Referring to my earlier post, how many packages do you have on your ISs, and how big are they? 
    How many integration servers do you connect at designer startup ?

    FYI, IMO 5 minutes for designer to load is not that long. I have 8 gigs assigned heap size, it still loads around 5 minutes. 


    ------------------------------
    engin sarlak
    ------------------------------

    Original Message


  • 11.  RE: Designer taking too much time to start

    Posted Thu June 26, 2025 07:24 AM

    Dear Engin Sarlak,

    Apologies!

    We have around 90 packages on each of our Integration Servers.

    However, this hasn't really been an issue, as Designer used to fully load pretty fast - typically in under a minute.

    Also, I haven't set it to connect to our Integration Servers at startup.

    Unfortunately, I haven't received a response yet from our Help Desk/Security team regarding the antivirus exclusion as suggested by Akshith and Dave.

    Thanks again!



    ------------------------------
    Renan Kaic Lopes
    ------------------------------

    Original Message


  • 12.  RE: Designer taking too much time to start

    Posted Thu June 26, 2025 12:59 PM

    Dear All,

    Our security team has added our Designer folder to the antivirus' exclusion list and I can confirm that Designer is starting a lot faster now as it was before.

    Thank you very much for your tips and support.



    ------------------------------
    Renan Kaic Lopes
    ------------------------------

    Original Message


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