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Datacap scanning error after upgrade to 9.1.9

  • 1.  Datacap scanning error after upgrade to 9.1.9

    Posted Mon December 16, 2024 12:12 PM

    We are upgrading from 9.1.5 to 9.1.9. With 9.1.9 we are using the "paid add-on" for ISIS scanning. We have installed IBM Datacap 9.1.9 iFix 05 on our scan station PC. We have installed the IBM_Dtcp_High_Speed_Scanning_9.1.9. We have installed the Kodak software for the i5650 that we use. When we pull up one of our scan screens in Datacap Desktop, we get a couple of error messages:
    1. "There are no images in the batch"
    2. General ISIS driver error: -4515 Can't open file.
    We can't proceed with our upgrade until we can scan. We need help.  Any guidance is greatly appreciated.



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    Danny Mann
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