This issue has been resolved.
The problem was caused by a "rewrite" policy for CSS and JavaScript - pointing to the wrong hostname. After correcting the hostname, everything started working properly.
------------------------------
[Srikanth][Narala]
[Maximo Specialist]
[Melbourne]
[Australia]
------------------------------
Original Message:
Sent: Wed August 06, 2025 09:25 PM
From: maximo njsreddy
Subject: Configuring Load Balancing Between F5 BIG-IP and IBM MAS Manage
Hi @sharan noronha,
Have you completed the F5 and IBM MAS configuration? If so, could you please share the steps?
We're encountering the following error:
https://remote.au.xxx.com/f5-w-68747470733a2f2f62616573797374656d732e636f6d$$/login/?errorDescription=Oops%2C+something+went+wrong.+Please+try+again.+If+the+error+persists%2C+contact+your+administrator.#/servererror
You cannot log in at this time
AIUOM0102E: 500: Internal Server Error. Contact your system administrator.

Regards,
Srikanth
------------------------------
[Srikanth][Narala]
[Maximo Specialist]
[Melbourne]
[Australia]
Original Message:
Sent: Tue July 30, 2024 02:55 AM
From: Sharan Noronha
Subject: Configuring Load Balancing Between F5 BIG-IP and IBM MAS Manage
Hello everyone,
I'm reaching out to the community for some guidance on configuring load balancing between F5 BIG-IP and IBM MAS Manage. We've completed the initial setup using the documentation from the official F5 website, but we're encountering an issue where we're unable to log in to the application.
Has anyone here successfully configured this setup? If so, could you share any insights or steps that might help us resolve this issue? Any tips on configuration settings, troubleshooting steps, or specific considerations when working with F5 and IBM MAS Manage would be greatly appreciated!
Looking forward to your insights and advice.
------------------------------
Sharan Noronha
------------------------------