As others have said its a question that went round and round for years. Thankfully Rachel Su put it to bed in 2023.
This was the response that Rachel Su gave on the subject
"IF you are the sender (bursting) lets say, and you are licensed on a AU basis, you need the appropriate license to connect into Cognos and execute.
IF you are the sender (bursting) lets say, and you are licensed on a PVU basis, you need the appropriate PVUs licenses which are utilized by the dispatcher to connect and execute.
IF you are the receiver of the report and you are logging into Cognos in anyway shape or form (Direct/API etc.) to access/use/view anything you need to have the appropriate AU licenses or PVU licenses associated to that user License.
IF you are the receiver of the report and you are accessing the report from a shared folder/email of sorts (Box folder for example and viewing a PDF or Excel output or attachment via Email) and are NOT accessing Cognos in anyway shape or form (Direct/API etc.) to access/use/view anything you do not need a Cognos license."
We then also got confirmation from IBM Product management that this change to the licencing terms, was for all versions ( an email i retain)
------------------------------
jonathan chesterton
NHS Supply Chain
------------------------------
Original Message:
Sent: Wed December 03, 2025 12:04 PM
From: Adam McIlravey
Subject: Cognos Licensing for receiving output both bursted and non-bursted
I know there have been several discussion threads over the years on this topic, but I'm looking for a, hopefully, clarifying answer.
Is this still the official position:
Recipient licensing requirements:
- Static file attachment (e.g., PDF): If a report is run, saved as a static file like a PDF, and then emailed as an attachment, the recipients do not need a Cognos license, according to this IBM community discussion.
- Link to report: If the email contains a link to the report on the Cognos server, the recipient will need a license, such as an Analytics Viewer license or higher, to access it.
- Burst reports: All recipients of a burst report, even those receiving a static file, require a license because the server automatically generates and sends a personalized report to each one, according to this IBM community discussion.
Sadly, I have found IBM communications on this matter to be very unclear and in may cases directly opposing.
Just hoping to get some final clarification.
Thanks in advance,
------------------------------
Adam McIlravey
------------------------------